- Assist the Executive Director in establishing and implementing financial aid guidelines, policies, and procedures.
- Responsible for the development and maintenance of Policy and Procedures Manual. Recommend, interpret, and administer and update financial aid policies ensuring compliance with pertinent federal, state and local laws and contractual regulations; maintain liaison with federal, state, and other agencies to answer questions, resolve problems, provide data, interpret and apply changes in rules and regulations concerning financial aid.
- Research regulatory questions and well as assist Executive Director and researching and responding to Department of Education Federal Student Aid student complaints.
- Under the direction of Executive Director, serve as the primary administrator for federal program and/or functional area in accordance with institutional, federal and state regulations. This includes annual policy and procedure updates, continuous process improvement, resolution of complex problems or barriers, correspondence, collaboration with other University departments and reporting.
- Research, analyze, develop and recommend departmental processes and procedures to increase and improve operational efficiency and to ensure proper controls and regulatory compliance.
- Read, comprehend, interpret, implement, and ensure compliance with federal and state regulations and statutes governing Financial Aid programs and services including the Federal Pell Grant, Federal Supplemental Education Opportunity Grant, Federal Work Study, scholarships, and other related programs.
- Responsible for performing random quality assurance testing on processed financial aid files as directed.
- Develop office procedures to facilitate the efficient and accurate dissemination of pertinent information to the potential and current student population.
- Coordinate staff training on continued and changing federal, state and institutional regulations; review and make recommendations to ensure institutional policies and procedures are updated on a regular and consistent basis.
- Coordinate and administer one or more of the various programs within financial aid including Federal Direct loan reconciliation, Pell reconciliation, Return of Title IV funds, NCAA scholarships, consortium agreements, etc.
- Independently perform high-level decision work involving professional judgment in the interpretation and application of policy and procedures. Exercises independent judgment in the management of operational details of the financial aid.
- Review, recalculate and makes changes to financial aid awards when student's eligibility changes; perform Return of Title IV calculations and use Professional Judgment when applicable.
- Represent the Office of Financial Aid Services serving as a member of various on-campus and/or external professional committees.
- Assist to ensuring overall compliance with federal consumer protection and disclosure requirements.
- Assist in reviewing and providing guidance for the development of federally compliant content for financial aid web site.
- Assist in the coordination of information gathering for annual financial aid audits as well as manage response to Federal Student Aid complaints
- Assist the management and other office staff in special project assignments
- Other duties as assigned by the Financial Aid Executive Director/Associate Director and/or Assistant Director of Financial Aid Counselors.
- Provide support to other strategic enrollment departments, as needed.
- Handle discrepancy resolutions of awards.
- Required to work some evenings and weekends.
- Knowledge of all regulations, policies and procedures governing financial aid programs ensuring institutional compliance at all times.
- Knowledge of departmental policies and procedures.
- Knowledge of University policies and procedures.
- Knowledge of external funding criteria for each scholarship.
- Education: Equivalent to a bachelor's degree in Business, Public Administration or a related field from an accredited college/university, three (3) or more years of experience may substitute degree requirements - Master's Degree M.A. M.Sc. or MBA preferred.
- Successful experience: Application of Title IV funding; comprehensive knowledge of Title IV laws and regulations; proven success in customer service and higher education; excellent written and oral communications; computer proficiency; organizational skills; experience working with a student/business information system and database.
- Other: Professional demeanor and ability to work effectively with various constituencies including potential/incoming students and their families, current students and their families, faculty, administrators, and the public
- Excellent verbal and written communication skills are required; ability to discuss aid/full pay concerns with students
- Demonstrate ability to resolve problems timely and effectively.
- Demonstrate ability to manage multiple priorities.
-
Delaware State University Dover, United StatesUnder the Executive Director of Financial Aid guidance, the Associate Director Compliance is directly responsible for ensuring compliance with federal and state financial aid rules and regulations, as well as instructional policies and procedures. Director, Compliance Officer, Fi ...
-
Delaware State University Dover, United StatesLocation : 1200 N Dupont Highway, Dover · Job Type: Professional · Job Number: · Division: Strategic Enrollment Management · Department: SESA - Financial Aid · Opening Date: 05/07/2024 · General Description of the Position · Under the Executive Director of Financial Aid gui ...
-
Fiscal Associate Ii
2 days ago
State of Delaware Dover, United StatesThis position will serve in the Division of Operations and Fund Management in the Office of the State Treasurer. The employee will work within the Merchant Services and Payment Card Industry "PCI" Compliance Unit. The Division is responsible for overseeing the movement of State f ...
-
Fiscal Associate Ii
3 days ago
State of Delaware Dover, United StatesThis position will serve in the Division of Operations and Fund Management in the Office of the State Treasurer. The employee will work within the Merchant Services and Payment Card Industry "PCI" Compliance Unit. The Division is responsible for overseeing the movement of State f ...
-
Administrative Management
1 week ago
State of Delaware Dover, United StatesThe Delaware Police Officer Standards and Training Commission (POST) Administrator reviews and examines the administrative operations, systems, and training programs for Delaware police agencies and its police officers. The POST Administrator ensures that law enforcement hiring s ...
-
Eps Technician I-ii
1 week ago
State of Delaware Dover, United States**SalaryYearly**: $31,975.00 **EPS Tech I;** $36,369.00 **EPS Tech II** · **Shift Hours**: 7:00 am - 3:30 pm; Weekends & Holidays required · **Summary Statement** · The Traffic Safety Officer inspects, reviews, and applies Temporary Traffic Control (TTC) standards to all Delaware ...
-
Peace Officer's Standards and Training
2 days ago
State of Delaware Dover, United States_This position is Exempt from the State of Delaware Merit System_ · **SalaryYearly**: $65,185.00/Min - $81,481.00/Mid - $97,777.00/Max · **Shift Hours**: 8:00 am - 4:30 pm · **Summary Statement** · The Delaware Police Officer Standards and Training Commission (POST) Administrator ...
-
Compensation Analyst
6 days ago
Chesapeake Utilities Corporation Dover, United States**Chesapeake Utilities Corporation** · **Career Opportunity** · **Compensation Analyst** · **Location: Remote within service area states of DE, PA, MD, OH, VA, NC, FL, GA** · **What makes us great..** · At the heart of our Company is a dedication to delivering energy that drives ...
-
Registered Nurse
4 days ago
Extended Family Home Care Dover, United States**Extended Family Home Care is hiring a Registered Nurse** · The RN provides non-medical client-based supervision of Caregivers. The role develops ongoing education and care plans for clients as prescribed by the physician and in compliance with regulations as established by the ...
-
Dental Assistant
5 days ago
American Dental Care Dover, United StatesAmerican Dental Care-located in Dover, DE is seeking Dental Assistant with the right blend of professionalism, enthusiasm, and a positive attitude. · **Responsibilities for the Dental Assistant include**: · - Assists the dentist during examinations and treatment procedures · - St ...
-
Medical Records Technician
1 week ago
Westminster Village at Dover Dover, United StatesThe Medical Records Technician is responsible maintaining resident and medical records in compliance with state and federal regulations. · **Qualifications**: · - One (1) year experience in management of Medical Records required · - Working knowledge of medical terminology requir ...
-
Billing Clerk Specialist
6 days ago
Metro Cleaning Inc Dover, United StatesWe are looking for a skilled billing Clerk to create invoices, credit memos, issuing to our customer and clients, in a fast pace office environment. · **Responsibilities** · - Process invoices in compliance with financial policies and procedures · - Assist clients with any invoic ...
-
Dispensary Manager
1 week ago
CT Delaware LLC Dover, United States**SUMMARY** · This position is responsible for oversight of all of the company's medical cannabis operations at the Dover location. · **ESSENTIAL FUNCTIONS** · - Leading the team of clinical and non-clinical dispensary staff to ensure patients receive optimal care and service con ...
-
Graphic Designer
1 week ago
Humana Dover, United States**Become a part of our caring community and help us put health first***: Humana MarketPOINT's Innovative Financial Group (IFG) Marketing agency is seeking two Graphic Designer 1's to join the team We are a creative collective built exclusively to support the business and the bran ...
-
Judicial Case Processor I
1 day ago
State of Delaware Dover, United StatesThis is case processing work within the Delaware Supreme Court learning the legal processes and procedures and performing the full range of processing activities of limited complexity. Principal contacts are with the public, attorneys, judicial officers, pro se litigants, crimina ...
-
Medical Records Technician
5 days ago
Westminster Village at Dover Dover, United States**Position Details**: · - FLSA Status: H · - FTE: 1.0 = 80 hours per pay Full Time · - Holidays: Every Other Holiday · - On Call: No · - Schedule: 8:30am-5:00pm · - Shift: Days · - Status: Full Time · - Weekends: Occasional · The Medical Records Technician is responsible maintain ...
-
Industrial Hygienist
1 week ago
State of Delaware Dover, United States**Introduction**: · **Join Our Team** · **Delaware Department of Department of Labor Division of** · **Industrial Affairs, Office of Safety and Health Consultation** · **is Now Offering Hiring Incentive for** · **Industrial Hygienist** · *** · The Delaware Department of Labor, Di ...
-
Patient Services Rep
2 days ago
Wentworth-Douglass Hospital Dover, United StatesPatient Services Rep · **Description**: · Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization a ...
-
Patient Services Rep
3 days ago
Wentworth-Douglass Hospital Dover, United StatesPatient Services Rep - 40 hrs General Surgery · **Description**: · Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and ...
-
Patient Services Rep
4 days ago
Wentworth-Douglas Hospital Dover, United StatesWentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the pa ...
Associate Director of Financial Aid Compliance Officer - Dover, United States - Delaware State University
Description
Location : 1200 N Dupont Highway, DoverJob Type: Professional
Job Number:
Division: Strategic Enrollment Management
Department: SESA - Financial Aid
Opening Date: 09/26/2023
General Description of the Position
Under the Executive Director of Financial Aid guidance, the Associate Director - Compliance is directly responsible for ensuring compliance with federal and state financial aid rules and regulations, as well as instructional policies and procedures. This involves training of staff, monitoring different processes such as the verification of financial aid applications, assisting in the assessment of all existing controls and practices, identifying areas where improvement is needed in relation to Federal Title IV regulations, requirements, and best practices, and development and maintenance of Policy and Procedures Manual
Essential Functions & Required Knowledge, Skills and Abilities
The following are the functions essential to performing this job.
The criteria for evaluation in this position include, but are not limited to, the following:
Delaware State University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information, or any other characteristic protected by state or federal law. The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply.
Equal opportunity employer/program'' and "auxiliary aids and services are available upon request to individuals with disabilities''.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit the and the