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    Merchant Processing Manager - Plano, United States - Aimbridge Hospitality

    Aimbridge Hospitality background
    Tourism / Travel / Hospitality
    Description

    Job Summary

    The Treasury Operations Manager – Merchant Processing is part of a team responsible for the completion of merchant processing tasks for incoming properties, with a focus on merchant account set ups, project tracking, issue escalation and resolution management and timely updates to all internal and external stakeholders. Serves as the point of contact for merchant processing issues for all assigned transition projects.

    Education & Experience


    • Bachelor's Degree, preferably in Finance/Accounting/Business and/or at least 3 years or work experience in a merchant processing or credit card environment (no ISOs).


    • A minimum of 2 years of project management experience a plus


    • Strong communication and follow up skills with internal and external partners


    • Experience with establishing new merchant processing or credit card accounts


    • Ability to work with deadlines and take a creative approach to problem resolution


    • Proficiency of Microsoft Office, specifically in Excel (mid-level preferred)

    Ability to thrive in a high-paced environment.

    Job Duties & Functions


    • Work with corporate transition teams to ensure all required information is received and is correct for merchant processing set ups


    • Set up merchant IDs with American Express, Discover, and Visa/MasterCard for incoming properties


    • Maintains the project tracking sheet and escalates merchant processing onboarding delays to appropriate levels of management at both the business partner and internal stakeholder levels


    • Ensures timely updates are provided to maintain the integrity of the company's project tracking system.

    Attends various transition and standup meetings on a daily and weekly basis with internal and external stakeholders to ensure projects are on track for timely completion


    • Works with the Director of Transition Management - Merchant Processing to determine project prioritization

    Duties may include other special project work, as assigned

    Property Details

    Aimbridge Hospitality is a leading, global hospitality company with a growing hotel portfolio representing more than 1,500 properties in 50 states and 23 countries. As a top hospitality employer, we are a great place to unlock your future, providing unparalleled opportunities for you to reach places in your career you might have never imagined were possible - more opportunities to help create memorable experiences, ways to succeed, and great people to inspire you. Aimbridge Hospitality is based in Plano, TX, with additional corporate offices in Atlanta, Calgary, Fargo, Puerto Rico, San Clemente, and Washington D.C. Aimbridge EMEA has offices in Birmingham and Glasgow, UK, and Amsterdam, the Netherlands; Aimbridge LatAm has offices in Monterrey, Mexico.

    Company Overview

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    Benefits

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan


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