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    Demand Manager - Kingsport, United States - Eastman

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    Description


    Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day.

    With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability.

    The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

    As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries.

    The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

    Role Profile


    The Demand Manager is a key IBP (Integrated Business Planning) role, responsible for driving an effective and efficient demand planning process.

    They achieve this goal by creating and then aligning cross-functional demand team members on an unconstrained consensus forecast (including upside and downside) aligned with segment and product strategies for a 27-month horizon, driving action plans to close demand gaps to target, reviewing forecast past performance to define actions to increase forecast accuracy, and working with their supply and commercial partners to create a 24-month constrained forecast, considering customer prioritization and scenario planning.

    Responsibilities


    • Using OMP forecasting tools, create an unconstrained consensus delivery-based demand plan using inputs ( statistical , sales, customer, marketing, product, etc.)
    • Optimize statistical forecast for relevant products
    • Build relationships and work with appropriate stakeholders (e.g., Sales, Product Management, Marketing, Finance) to gain qualitative and quantitative information affecting demand forecasts
    • Adjust forecasts throughout the product life cycle (new, replace-by, dropping)
    • Use PowerBI to visualize and analyze data and to expedite business decisions
    • Document assumptions and risks to the demand plan (with probability assessment) and highlight key changes from prior plans
    • Facilitate and lead monthly IBP Demand Review
    • Measure, create visibility and continuously improve forecast performance metrics (WMAPE, Bias, Baseline Forecast Improvement)
    • Coordinate with Supply Managers and Financial Managers to build optimally balanced supply and demand plans which drive variable margin growth while achieving customer service targets at lowest cost to serve
    • Identify options and manage forecast reapportionment in instances where demand is constrained by supply.
    • Be strategically focused on the long-term, but make relevant updates in the tactical horizon to the demand plan, based on demand-sensing techniques and data (e.g., abnormal demand, order patterns, supply disruptions)
    • Lead the discussion regarding short term demand variance in the Tactical Business Review meeting
    • Perform "What-If?" scenarios based on price, market share, and competitive data
    • Ensure data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations and assisting in developing corrections to prevent reoccurrences
    Required Competencies


    • Demand forecasting - short-term sensing techniques and creating long-range demand plans
    • Understanding of applied statistics and typical forecasting methods plus associated parameters
    • Forecast performance management
    • Scenario planning and analysis
    • Data acumen and analysis techniques
    • Effective and compelling written and verbal communication
    • Strong technology skills - forecasting systems, Microsoft suite, BI tools
    • Business acumen (financial, chemicals market, customer/sales process, marketing, strategy)

    Personal Traits:

    • Adaptability to changing customer and business needs
    • Comfortable with not having all answers, with the lack of perfect information, and taking risks
    • Strong customer orientation
    • Enjoys heads down analysis paired with working within teams and leading meetings
    • Monitors progress of performance and changes approach accordingly
    • Learns quickly and is open-minded when facing new situations, processes or system functionality
    • Offers ideas or opinions without fear of criticism or professional risk
    Qualifications and Experience


    • Bachelor Degree from an accredited college or university is required (Data Science, Supply Chain, or Engineering all preferred)
    • Masters Degrees (MBA or Statistics) preferred
    • 4 years of experience with demand planning and forecasting techniques
    • End-to-End Supply Chain working knowledge and experience
    • Experience working with forecast systems preferred (OMP most preferred, SAP, Logility, JDA, and others acceptable)
    • Certified Professional Forecaster (CPF or ACPF) from Institute of Business Forecasting & Planning (preferred - must complete in first year after hire)
    • APICS/ASCM CPIM or CSCP Certification (preferred)
    Join Eastman

    Join us at Eastman and be part of a dynamic team driving innovation and excellence in demand planning. Apply now and let's shape the future together.


    We already have chosen our sourcing channels and kindly ask not to be contacted by search, advertisement, or staffing firms.

    Eastman Chemical Company is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.


    Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.


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