- Responsible for the coordination of all aspects of the daily operations by driving operational excellence across all SVHC clinics.
- Directs Managers/Administrators at all SVHC practices and maintains staff policies and practices in conjunction with affected departments such as HR, credentialing, accounting, billing and collection, IT, etc.
- Conducts analyses to identify opportunities to improve provider and patient experiences, streamlines end-to-end operations, and measures performance against our success metrics.
- Builds a first-rate team of Managers/Administrators and works shoulder-to-shoulder with the whole SVHC team.
- Displays good judgment in hiring, mentoring, developing and coaching Managers/Administrators. Encourage professional development of managers and administrators and work to develop their skills and addresses their weaknesses.
- Appropriately communicates with others. Keeps SVHC leadership appropriately informed via email or in-person briefings or relevant important information.
- Looks for opportunities for process improvement, with particulate emphasis on automation and technology.
- Is a proficient and strong user of Epic, ADP, MedTrainer and other systems used within SVHC. Skilled at accessing common reports needed to make effective and informed management decisions.
- Develops and submits recommendations for the efficient, quality and compliant operations. Responsible for the successful implementation and maintenance of all policies established by SVHC Leadership.
- Works with SVHC Leadership and the Enterprise Population Health team to support population health management activities surrounding quality measures and reimbursement for programs such as MACRA/MIPS, Anthem HMO/EPHC, Aspire, CCAH, etc.
- Oversees the implementation and monitoring of established workflows surrounding quality metrics; consults with SVHC Executive Team and/or Epic Credentialed Trainers regarding any discrepancies, concerns or challenges encountered.
- Works with the Revenue Cycle and Management teams to monitor key metrics and benchmarks to ensure that billing and collections are within acceptable ranges (e.g., unsigned provider notes, registration workqueues, etc.).
- Presents to SVHC Executive Team any periodic reports reflecting the services and operational activities of the difference service lines or practice locations including month end metrics, operational dashboards and benchmarking reports.
- Prepares a plan for how service lines can assist in the achievement of SVHC's strategy with periodic reviews and updates to such plan.
- Establishes and maintains high-level employee engagement and morale.
- Diligently works to obtain and maintain any necessary or desirable accreditations, licenses and certifications of the practices including but not limited to PCMH and CDPH compliance.
- Working in conjunction with the Managers/Administrators and facilities, maintains physical properties in good and safe state of repair and operation.
- Demonstrates a professional image and positive attitude toward all patients and staff. Manages-up staff and supports quality patient care and caring.
- Maintains a high-degree of knowledge and demonstrates understanding of the policies and procedures of SVHC.
- In conjunction with the HR Director, ensures SVHC is in compliance with OSHA, HIPAA, IIPP, SDS, P&P, APP, Medical Waste, Quality Assurance and Equipment Logs as well as Facility Licenses and Certifications.
- Maintains a working knowledge of CPT, ICD-10/HCC, and HCPCS coding as well as risk adjustment and risk bearing payor policies.
- Takes independent initiative to get things done, requiring minimal oversight and reminders to complete projects and tasks.
- Appropriately prioritizes tasks and projects (focusing on the things that will really make a difference).
- Performs other duties as assigned
- At least 5-7 years prior experience as a medical practice manager or administrator with a medical practice of more than 25+ physicians in multiple locations. Ability to work cooperatively with physicians and management teams.
- MHA, MBA or Master's Degree in a field related to healthcare or business administration is preferred.
- Financial expertise in healthcare fiscal management.
- Epic EHR experience preferred, this position must become reasonably proficient using Epic, particularly for operational workflows as well as management reporting purposes.
- Current California Driver's License, reliable vehicle and proof of insurance.
- Certified Medical Practice Executive (CMPE) through MGMA's American College of Medical Practice Executives (ACMPE) is desirable.
- Skills:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
-
Director of Operations
2 days ago
Cypress Health Partners Monterey, United StatesSalinas Valley Health Clinics · SUMMARY · The Director of Operations oversees Managers and Administrators and is responsible for leading and directing the practice operations for Salinas Valley Health Clinics (SVHC). This role directly reports to the Vice President of Operations ...
-
Director of Operations
2 days ago
Cypress Healthcare Partners Monterey, United StatesJob Description · Job Description · Salinas Valley Health Clinics · SUMMARY · The Director of Operations oversees Managers and Administrators and is responsible for leading and directing the practice operations for Salinas Valley Health Clinics (SVHC). This role directly report ...
-
director, food service operations
2 days ago
Compass Group, North America Seaside, United StatesAt over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote me ...
-
director, food service operations
22 hours ago
Compass Group, North America Seaside, United StatesAt over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote me ...
-
director, food service operations
2 days ago
Compass Group Seaside, United StatesAt over 300 college & universities around the country, · Chartwells Higher Education · is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to prom ...
-
Director of Operations
4 weeks ago
Teen Kitchen Project Aptos, United StatesDirector of Operations · Exempt classification: 32 hours per week, Exempt · Salary range: $92,000-$105,000 · Start date: ASAP · Location: Aptos, CA; Soquel, CA; · Reporting to the Executive Director of Teen Kitchen Project, the Director of Operations will lead all internal o ...
-
Associate Director of Operations and Outreach
2 weeks ago
University Corporation at Monterey Bay Seaside, United StatesSalary : $82, $95,000.00 Annually · Location : CSUMB Main Campus- Seaside, CA · Job Type: Full-Time · Job Number: · Department: Student Housing Residential Life (SHRL) · Opening Date: 05/14/2024 · FLSA: Exempt · Description · Priority Screening Date: May 7, 2024. Open Unti ...
-
Director of Operations
2 hours ago
gpac Salinas, United StatesJob Description · Director of Operations · Central California (must relocate) · Lumber Retail experience a MUST · A family-owned Building Materials company built on a culture of positivity and respect. They established and maintained trusted business relationships and continue to ...
-
Director of Vacation Rental Operations
3 days ago
Sanctuary Vacation Rentals, Inc. Carmel-by-the-Sea, United States**Director of Vacation Rental Operations** · **Sanctuary Vacation Rentals,** a thriving vacation rental management company in Monterey County, CA, is seeking a highly organized and detail-oriented Director of Vacation Rental Operations to join our growing team. · **In this role, ...
-
Director of Finance And Operations
4 weeks ago
SkyBridge Luxury & Associates Santa Cruz, United StatesSkyBridge Luxury & Associates has formed a partnership with a premier luxury resort in Santa Cruz, CA, offering a guest experience that harmoniously integrates with the breathtaking natural surroundings. This resort boasts 156 inviting guest rooms and 12,000 sq ft of versatile me ...
-
Director, Nursing Operations Critical Care
4 weeks ago
Cedars-Sinai Del Rey Oaks, United StatesJob Summary: Key Job ResponsibilitiesThe Director, Nursing Operations is responsible for the daily twenty-four (24) hour planning, organizing, directing and controlling of the daily operations and clinical practice of assigned employees, in order to provide quality, individualize ...
-
Director of Roasting Operations
2 days ago
Verve Santa Cruz, United StatesThe Director of Roasting Operations (DRO) oversees the production and operations of our coffee at Verve from the moment it enters our facilities to the time it ships to the customer. The DRO is responsible for getting our production from roasting to packaging to fill all orders. ...
-
Director of Finance And Operations
3 weeks ago
SkyBridge Luxury & Associates Santa Cruz, United StatesSkyBridge Luxury & Associates has formed a partnership with a premier luxury resort in Santa Cruz, CA, offering a guest experience that harmoniously integrates with the breathtaking natural surroundings. This resort boasts 156 inviting guest rooms and 12,000 sq ft of versatile me ...
-
Director of Operations
4 weeks ago
gpac Salinas, United StatesDirector of Operations · Central California (must relocate) · Lumber Retail experience a MUST · A family-owned Building Materials company built on a culture of positivity and respect. They established and maintained trusted business relationships and continue to serve clients ...
-
Quantum Ventures Del Monte Forest, United StatesAbout the Company · Our company, founded in 1957, manages several thousand residential and commercial units in the Nuremberg / Fürth / Erlangen area. After being taken over by son Thomas Baum, the property management was successfully continued by Thomas and Christine Baum until 2 ...
-
Director of Operations
4 weeks ago
Teen Kitchen Project Aptos, United StatesDirector of Operations · Exempt classification: 32 hours per week, Exempt · Salary range: $92,000-$105,000 · Start date: ASAP · Location: Aptos, CA; Soquel, CA; · Reporting to the Executive Director of Teen Kitchen Project, the Director of Operations will lead all internal o ...
-
Assistant Director of Ohana – Nursing
2 weeks ago
Montage Health Monterey, United States Full timeWelcome to Montage Health's application process · Job Description: · The Assistant Director of Nursing reports to the Director of Operations and works collaboratively with the Medical Directors and Clinical Director at Ohana. The individual is responsible for ensuring the quality ...
-
Senior Administrative Assistant
3 weeks ago
Montage Health Monterey, United States Part timeWelcome to Montage Health's application process · Job Description: · Position Summary · Under the leadership of both the Intensive Care director and the Assistant director, the Senior Administrative Assistant is responsible for supporting the leadership team and staff members wi ...
-
Marketing Associate
4 weeks ago
Monterey Museum of Art Monterey, United StatesJOB TITLE: Marketing Associate · REPORTS TO: Director of Marketing and Communications · STATUS: Full-time, non-exempt · SALARY RANGE: $23-$25/hour · JOB POSTED: May 2024 · POSITION SUMMARY · The Marketing Associate is responsible for creating engaging social media content an ...
-
senior psychiatrist
2 weeks ago
State of California Monterey, United StatesJob Posting: SENIOR PSYCHIATRIST (SUPERVISOR) -Salinas Valley State Prison-Soledad-Psychiatric Inpatient Program · California Correctional Health Care Services · JC SENIOR PSYCHIATRIST (SUPERVISOR) -Salinas Valley State Prison-Soledad-Psychiatric Inpatient Program · SENIOR PSY ...
Director of Operations - Monterey, United States - Cypress Healthcare Partners
Description
Job Description
Job DescriptionSalinas Valley Health Clinics
SUMMARY
The Director of Operations oversees Managers and Administrators and is responsible for leading and directing the practice operations for Salinas Valley Health Clinics (SVHC). This role directly reports to the Vice President of Operations and works closely with that person to ensure that the organization is managed and performing efficiently and effectively. The Director of Operations has exceptional capacity for managing and leading people with a keen ability to develop strong and flexible teams.
This position oversees the adequacy and soundness of SVHC's operational and financial policies and procedures. Maintains daily operations, implements strategies as identified by SVHC's Executive Team, and coordinates the use of appropriate resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes but not limited to the following:
EDUCATION and/or EXPERIENCE
SUPERVISORY RESPONSIBILITIES
Direct management responsibility of the operational management team within SVHC which ranges from Managers and Administrators. These Managers and Administrators directly manage a team of approximately employees.
CONDITION OF EMPLOYMENT:
Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. In addition, new hires must prove that they have received a booster dose of the COVID-19 vaccination if eligible or must receive a booster dose of the COVID-19 vaccination within 15 days after becoming eligible.