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    Supervisor, Repair Management - Minneapolis, United States - CEI Fleet Collision and Safety

    CEI Fleet Collision and Safety
    CEI Fleet Collision and Safety Minneapolis, United States

    1 week ago

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    Description
    Supervisor, Repair Management page is loaded

    Supervisor, Repair Management

    Apply

    locations

    Minneapolis

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id

    R103056

    Get started on an exciting career at Element

    Element employees make a difference in the lives of others every day.

    We are re-defining the fleet management industry to be people first, then business delivering on our promise of a superior client experience.

    This takes hard work and innovation, and we need more like-minded people on our team.
    What We Need
    We are looking for a

    Supervisor, Repair Management

    who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

    You will be able to grow alongside North Americas best and brightest professionals in fleet accident, safety, and risk management.

    As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

    At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

    Are you:
    Analytical with continuous improvement mindset?

    Calm under pressure with the ability to drive solutions?

    As the

    Repair Management Supervisor , you will be responsible for engaging with and coaching staff, as well as managing their performance.

    You will also handle the staffing and scheduling needs for the Repair claims operations. Your main objective will be to ensure the smooth execution of all operational processes within your functional area.
    A Day in the Life

    Supervise day-to-day operations of assigned work for team of 10; developing, assigning, and planning work schedules to ensure departmental goals are achieved.

    Facilitate team meetings and 1x1 check ins with individual team members to promote growth and support employee engagement.

    Provide coaching, development, substantive performance feedback, training and onboarding of new and existing team members and technical leads where applicable.

    Prioritize daily workflow along with assignments as necessary to ensure requested transactions such as client requests are handled within expected turnaround times.

    Motivate, coach, share best practices, provide direction, and enforce policies and standards to help the staff achieve departmental goals and objectives.


    Analyze Workflow volumes and, identify and forecast trends and adjust staffing to ensure departmental metrics are met or exceeded

    Perform frequent reviews of worked performed and provide guidance to your team and others outside of your area of responsibility

    Lead and manage strategic improvement initiatives in support of driving a superior customer experience.


    Demonstrate Elements People Leadership Capabilities:
    Leading Strategically, Cultivating Curiosity, Driving Results, Influencing Others, and Developing Talent

    Requirements
    Bachelors degree preferred, in lieu of a formal degree, mixture of experience and education considered

    2+ years of demonstrated success in team mentorship capacity

    Experience with collision repair methodologies or claims adjusting preferred

    PC skills (Word, Excel, PowerPoint) and user level application knowledge, data entry and typing skills and be familiar with general office equipment

    Moderate to advanced Excel and/or data analysis preferred

    Excellent verbal/written communication skills

    Whats in it for You
    A culture of innovation, empowerment, decision-making, and accountability
    Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
    Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

    Hybrid work environment for most positions

    Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

    Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion.

    We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans status or any other legally-protected factors.

    Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to

    or call

    About Us

    Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets.

    We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources.

    We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.


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