Full-Time Radiology Patient Coordinator - Valencia, United States - Tower Imaging Valencia

Tower Imaging Valencia Valencia, United States

2 weeks ago

Full time

Description

Job Type

Full-time

Description

Position Summary

Provides a variety of high-quality customer service and clerical support. Uses specific knowledge of medical procedures, insurance processes, data management and medical records to organize and complete medical office tasks. Greets patients, answers phones, schedules appointments and verifies insurance as needed. May provide billing and collection services. Provides assistance and backup support to various departments. Experience in PET/CT Scheduling is a plus.

Essential Responsibilities

Meets all requirements for confidentiality of business, patient and billing information.
Complies with HIPAA, CPI, Red Flag and all other legal requirements related to medical environments and information.
Communicates effectively and courteously with all contacts - internal and external.
Maintains current knowledge of, and follows, company and department policies and procedures.
Meets all applicable safety requirements for the position and work environment including prompt injury reporting.
Complies with all rules of conduct; follows directions and accepts and respects authority.
Meets attendance, punctuality and productivity requirements for the position.
Meets dress and behavior standards.
Is willing, able, and adaptable to learning new methods and systems.
Manages personal and financial information with honesty and integrity.
Respect patient dignity.

Core Job Duties:

Greets and checks in patients for appropriate modality appointments.
Completes documentation for all patients. Assists patients with completion of forms.
Answers incoming phone calls, routing calls to appropriate person and takes messages.
Authorizes and scans all patient information into Meditech computer system.
Prepares patient charts for appropriate modality.
Orders supplies for the office.
Schedules patient appointments and obtains all information needed from patient prior to exam.
Prepares oral contrast media and walks patients to the dressing room.
Prepare Medical Records / CD for Subpoenas.
Performs other duties as assigned.
Provides exceptional customer service.
Familiar with Insurances and collects patient payments.
Registers patients at the front desk when needed.

Other Duties:

•Attends meetings and/or training seminars as requested.

•Other duties as assigned.

Requirements

Shift:

Must be available to work Mon-Fri, occasional weekends.

Educational Requirements

High school diploma required.
One to three years of relevant experience and/or training; or equivalent combination of education and experience.
Strong working knowledge of medical terminology.

Computer and Equipment Used:

Has good general knowledge of computer operations; uses a keyboard and calculator proficiently and with a high degree of accuracy.
Uses Microsoft Office Suite, Internet, e-mail, Meditech, PACS, Epic, Synapse, RIS programs proficiently.
Uses typical office equipment (i.e., ten-key by touch, fax machine, scanner, copier, multi- phone lines)

Mental and Reasoning Requirements:

Uses critical thinking skills to interpret information furnished in written, oral, diagram, or schedule form.
Able to set daily and weekly goals based on available information and to plan work in order to meet schedules.
Able to formulate appropriate responses to requests for services and information from patients, supervisors and coworkers.
Able to project likely future occurrences based on current or historic data.

Physical Requirements:

Sits for extended periods of time at a computer station or work desk. Stands and walks throughout the day.
Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.
Requires clear vision at 20 inches or less with or without corrective lenses.
Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone
Lifts up to 40 pounds occasionally.
Exposed to typical office environment conditions and noise levels.
Potentially exposed to infectious agents (patients with flu, colds, etc.)

Additional Skills:

Familiar with diagnostic radiology procedures
Familiar with scheduling PET/CT is a plus.

Salary Description

$20-$30 Per Hour

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