patient care coordinator - Glendale, United States - Comprehensive Community Health Centers

Description

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PATIENT CARE COORDINATOR (DENTAL) JOB SUMMARY
The Patient Care Coordinator is the first point of contact for everyone contacting the Health Center. The position requires Medical/Dental office knowledge and the ability to input data accurately into the computer system. Must be detail oriented with excellent interpersonal and customer service skills. Greets, schedules, and directs patients.

PATIENT CARE COORDINATOR (DENTAL) ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcomes and greets all patients, visitors, and guests in person or over the phone. Strong focus on Patient Experience.
Registers new patients and updates existing patient demographics by collecting detailed information, including personal and financial information.
Ensure all necessary household and income information is current.
Identifies payer source, verifies insurance and obtains any necessary authorizations, assigns correct pay type, and any collects payments due.
Copy, scan, and fax documents as needed.
Maintain provider schedules following office scheduling polices.
Promptly answers all incoming calls while maintaining a polite consistent phone manner and using proper phone etiquette.
Responds to patients, prospective patients, and visitor inquiries in a courteous manner.
Take messages for providers and staff as needed.
Responsible for keeping front office and reception area clean and organized.
Attend trainings and meetings as needed.
Handling incoming and outgoing mail per office protocols
Prepare daily reports and batches for business office.
Facilitates patient flow by following check in protocols, being aware of delays, and communicating with patients and clinical staff.
Able to anticipate inventory and equipment needs and communicate needs to appropriate staff.
Completes billing and collection processes and prepares for distribution to appropriate sources.
Is aware of, and able to abide by all HIPAA regulations protecting patient confidentiality.
May perform other duties assigned by management as needed.
Requirements:

PATIENT CARE COORDINATOR (DENTAL) EDUCATION, TRAINING AND EXPERIENCE
Bi-lingual English/Spanish required
High School Diploma or GED.
Two years experience in a Community Health setting preferred.
Medical or Dental Assistant Certification preferred, not required.
Experience in operating a computer and word processing.
Able to travel to other clinic locations as needed
PATIENT CARE COORDINATOR (DENTAL)


PAY RATE:
$18-$20 hourly


PATIENT CARE COORDINATOR (DENTAL) BENEFITS:
Medical, Dental and Vision – 100% paid by Employer
Life Insurance and Accidental Dismemberment – 100% paid by Employer
Paid Holidays
Paid Time Off
401K
401K Matching
Flexible Spending Account
Fringe
Supplemental Insurance
#LI-DNP
PM23

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