- Assists customers in making payment to fully automated revenue control equipment
- Helps customers with parking services and facilitates the expedient flow of traffic through the facility
- Leads programs to improve client and customer satisfaction
- Assists in the management of the day-to-day activities of the assigned location.
- Monitors parkers in pay-in lanes
- Interacts with customers in a friendly and professional manner
- Provides assistance to customers that have forgotten where they parked their vehicle.
- Performs other necessary functions as assigned.
- Conducts garage and facility audits as required by management.
- Counts "bank" of revenue (if required) at beginning of shift to ensure starting total is correct.
- Makes change (if required) for customers before transactions.
- Quotes rates for parking services.
- Gives directions to customers to various locations in the city.
- Resolves customer complaints independently or with the aid of a supervisor.
- Answers telephone in a prompt and courteous manner (if required).
- Maintains cleanliness of facility and picks up trash in the surrounding area.
- Presents themselves professionally (neat appearance and in uniform) at all times while at work.
- Arrives to work on time for scheduled shifts.
- Completes any other duties that may be assigned by the supervisor.
- The noise level in the work environment is usually moderate to loud.
- The exposure level in the work environment to vehicle emissions is moderate to high
- The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
- The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
- The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
-
Customer service representative
3 weeks ago
Neptune Enterprises Erlanger, KY, United States FreelanceAre you ready for a change of course? The wild and creative team of a unique company is looking for people who can take the reins empathetically and turn fleeting ideas into concrete successes. We are looking for you as a salesperson (m/f/d) even without formal training at our lo ...
-
Customer service representative in the office
2 weeks ago
Velocity Solutions Crestview Hills, United StatesTo strengthen our team, we are currently looking for: · Customer Service Representative - Inside Sales · Due to the high demand for our products and the sustainable growth of our company, we need support in various areas. · The company is well positioned and has established an ou ...
-
Representative, Customer Service
2 weeks ago
Soho Studio LLC Inwood, United StatesTilebar is a rapidly expanding company that is revolutionizing the tiles industry in the United States by implementing cutting-edge technology, innovative practices, and a distinctive product line. We aim to reshape the way homeowners shop for tiles and home decor. With an ambiti ...
-
Customer Service Representative
5 days ago
Newly Weds Foods Erlanger, United StatesJob Details. The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers. The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and ensuri Customer Service Representati ...
-
Customer Service Representative
1 week ago
Habegger Erlanger, United StatesCustomer Service Representative **Customer Service Representative** · Erlanger, KY **description** · The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of ...
-
Route Service Representative
1 week ago
Packerland Rent-A-Mat, Inc. Butler, United States_** · - * $500.00 ATTENDANCE BONUS AFTER 90 DAYS · - * **_ · Do you prefer to work independently? Are you OK with physical work? Our Route Service Rep position may be your ideal job · Packerland Rent-A-Mat, Inc. is currently seeking an individual for a Route Service Rep. The job ...
-
customer service representative
6 days ago
Family Dollar Erlanger, United StatesFamily Dollar S DIXIE HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
-
Customer Service Representative
1 week ago
SP Plus Corporation Erlanger, United StatesOverview: · SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry- ...
-
Customer Service Representative
4 days ago
Newly Weds Foods Erlanger, United StatesJob Details · The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers. The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and ensuring that all requirements are ...
-
Customer Service Representative
2 days ago
Newly Weds Foods- Erlanger, KY Erlanger, United StatesJob Description · Job DescriptionJob Details · The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers. The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and en ...
-
Customer Service Representative
2 weeks ago
Phoenix Technologies Groesbeck, United StatesElis is Europe's leading expert in textile services. With more than people at 440 locations in 29 countries, we ensure that the supply concepts of approximately customers worldwide run smoothly. This is an impressive achievement that deserves respect. · In Germany and Austria, we ...
-
OE Services Representative
1 week ago
Cummins, Inc. Florence, United StatesOur culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems. We believe in flexibili Representative, Communication ...
-
Customer Service Representative
2 days ago
Scott Sutton - State Farm Agent Erlanger, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Successful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. We seek an energetic professional interested in helping to service and grow our customer base. You ...
-
Customer Service Representative
3 weeks ago
Orion Innovations Cedar Grove, IN, United States Freelance**Join our team at Cedar Grove, IN and start your career in sales** · **Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sal ...
-
Member Services Representative
2 weeks ago
Crunch Fitness Florence, United StatesCrunch Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Fa ...
-
Member Services Representative
1 week ago
Crunch Fitness Florence, United StatesCrunch Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Fa ...
-
Customer Service Representative
1 week ago
Sun Technologies Florence, United StatesJob Title : Customer Service Representative Required Skills : Responsible for successfully managing large amounts of orders through both inbound and outbound calls Location : Florence,Kentucky **Job Description** · **Customer Service Representative:** · As a healthcare customer ...
-
customer service representative
1 week ago
Family Dollar Florence, United StatesFamily Dollar DIXIE HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
customer service representative
2 weeks ago
Family Dollar Florence, United StatesFamily Dollar BURLINGTON PIKE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Customer Service Representative
3 weeks ago
Eclipse Technologies Lockland, OH, United States FreelanceAs a joint venture between Deutsche Bank and ManpowerGroup, we have been successfully filling vacancies in the banking, finance, and insurance industry since 1998. · Our client is a renowned financial service provider and is currently seeking a **Customer Service Representative ( ...
Customer Service Representative - Erlanger, United States - SP+
Description
Job Description
Job DescriptionOverview
SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.
Basic Function: Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
Responsibilities
Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
