Customer Service - Newton, IA, United States - Stellar Enterprises

Stellar Enterprises

Verified Company

Newton, IA, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

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We are looking for:

Customer Service Representatives (m/f/d)
in full-time

Our client is a large, well-known financial services company based in Hamburg. This company works with businesses from various industries, including telecommunications, mail order, banking, and insurance.

We are currently looking for several Customer Service Representatives for our client.

This position is suitable for both entry-level candidates and experienced professionals.

Your opportunities:

A permanent position in the heart of the city
Excellent accessibility
Fair compensation
Flat hierarchies, short decisionmaking processes, direct communication
Your own area of responsibility with plenty of room for creativity
Flextime and flexible working hours
Subsidized public transportation and a company cafeteria
Christmas parties and summer events
A dynamic work environment with a high pace of implementation
Intensive and individual onboarding
Internal training and development opportunities

Responsibilities:

You are the main point of contact for customers
You independently handle clarification cases
Within the company's framework, you have a high level of decisionmaking authority
You maintain customer and database records
Regular coordination and exchange with your team leader

Requirements:

Successfully completed commercial training, experience in call centers/customer service, or a career changer (e.g. retail, hospitality, banking, insurance)
Excellent verbal and written