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Ridgedale

    HIRING NOW Safety and Security Control Officer - Ridgedale, United States - Big Cedar Lodge

    Big Cedar Lodge
    Big Cedar Lodge Ridgedale, United States

    1 week ago

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    Security
    Description

    Scope of Position

    The Safety & Security Control Officer is responsible for ensuring the operational duties within the security office are handled efficiently and respectfully with a sense of urgency and genuine customer service. This person will support all patrol officers in their daily scope of duties via the access control center, two-way radio communications, telephone communications, and video surveillance platform to ensure programs and processes established are being executed following departmental standards.

    Duties and Responsibilities

    • The Safety & Security Control Officer will provide support in ensuring all organizational information/collateral is handled promptly and professionally.
    • Ensure proper transmission of confidential information both internal and external.
    • Ensure proper execution of assigned duties.
    • Maintain a professional appearance, demeanor, and reputation.
    • Knowledgeable of, adhering to, promoting, and enforcing all policies and procedures of Big Cedar Lodge.
    • Serve as an ambassador to the Big Cedar Lodge Safety & Security Department, interacting with guests and providing genuine Ozark Hospitality in every interaction.
    • Assist with processing Lost & Found items accurately and in a timely, professional manner.
    • Stay abreast of access control requests.
    • Monitoring and retrieval of CCTV surveillance feed.
    • Proactively maintain the skills required to perform job duties.
    • Conduct post-shift vehicle inspections and record the findings.
    • All other duties as requested by your management team.

    Experience/Qualifications

    • High School Diploma required.
    • Excellent written & verbal communication.
    • Strong analytical skills
    • Ability to follow instructions as directed and work with a sense of urgency.
    • Must possess strong problem-solving skills; be able to identify and resolve problems promptly, gather and analyze information objectively, use reasoning even when handling emotional situations.
    • Ability to focus attention on details.
    • Able to work flexible schedules/shifts as needed for a 7-day operation.

    Physical Requirements

    • Ability to safely lift to 50# unassisted.
    • Ability to sit, stand, squat, lift, and/or walk for the duration of the scheduled shift, (up to 10 consecutive hours).
    • Ability to understand, interpret, and execute verbal and written instruction.


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