- Analyzes and identifies opportunity areas and provides reporting to improve processes and user experience
- Understands business requirements, processes, and the systems that online and mobile banking rely upon
- Facilitates conversations that will result in the creation and understanding of user stories/requirements
- Supports processes around testing and configuration changes
- Completes user acceptance testing
- Holds others accountable
- Bachelors degree in related field of study or equivalent experience
- Business Analyst, Financial Services, online/mobile or user acceptance testing experience preferred
- Good problem-solving and communication (spoken and written) skills
- Excellent interpersonal skills; and ability to work well in a team environment
- Passion for detail
- Ability to manage project duties, balance workload and meet internal/external deadlines.
- Ability to hold others accountable.
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
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Release Management Digital Analyst - Little Rock, United States - First Horizon Bank
Description
Description
Location : On site in Memphis, TN, Raleigh, NC, Nashville, TN, Little Rock, AR
Summary
The Release Management Digital Analyst provides business insight and analysis and supports ongoing projects and releases to improve First Horizon's online and mobile banking experience. They also support user acceptance testing, help manage the flow of defects, and document enhanced release management processes and procedures.
Specific Responsibilities :
Specific Requirements:
About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights
Corporate Diversity Commitment :
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
