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Windcrest

    Marketing Communications Specialist - Windcrest, United States - Windcrest TX

    Windcrest TX
    Windcrest TX Windcrest, United States

    3 weeks ago

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    Description
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    Reporting to the City Secretary and under general supervision.

    Responsibilities include but not limited to performing journalists and public contact work for the development of informational materials and press releases.

    Tasked with the development, design, and distribution of City marketing/promotional materials.

    Design communications to inform and engage communities for a wide variety of public projects and city initiatives, responding to customers' queries and comments on social media, direct messaging with the city, email, phone calls, and website.

    Involved with branding initiatives across various media channels. Must be available to work evenings and weekends as needed for City events, ceremonies, and ribbon cutting events. Working conditions are primarily inside an office environment. Must have reliable transportation. This position reports to the City Secretary.
    A completed application is required for consideration for this position

    . Samples of marketing/promotional materials are highly recommended to be submitted.

    Applications can be obtained from our website: www.windcrest-

    or at City Hall, 8601 Midcrown, Windcrest, TX EOE.

    See attached job description for more information.

    Email applications, resume, and marketing, promotional and writing samples to

    - .
    Qualifications


    MINIMUM EDUCATION AND/OR EXPERIENCE:

    • Bachelor's Degree in Public Relations, Journalism, Communications or Related Field from an accredited university. or three (3) years of experience in related field
    • Highly efficient with Microsoft Office Suite programs, including Microsoft Teams and SharePoint
    • Must be available to work a flex and /or non-traditional schedule/hours to included but not limited to weekdays, week evenings, weekends, and holidays as needed for City events.
    • Must speak, read, and write English proficiently.
    • Must possess excellent interpersonal and customer service skills.
    • Must be able to efficiently work independently in a fast paced, multi-tasking open office environment and meet deadlines.
    • Experience with administrative duties such as but not limited to answering support related email, phone calls and other electronic communications

    PREFERRED QUALIFICATIONS:

    • Minimum two (2) year experience with Adobe Creative Cloud, Canva, and various web applications.
    • Fluent in reading/writing in Spanish.
    • Knowledge in Section 508 ADA compliance standards, file production standards for assisted technologies, document remediation, and compliance/reader software.

    JOB DUTIES/ESSENTIAL JOB FUNCTIONS:

    • Manages and maintains social media channels and campaigns.
    • Responsible for management of electronic message center/sign.
    • Creates and develops promotional/marketing materials/graphics including: brochures, press releases, public service announcements, advertisements, displays, presentations, feature articles, flyers, surveys, reports and social media posts.
    • Manages website, including creating and maintaining content for website portals.
    • Assists with planning, researching, writing, and editing of the Windcrest monthly newsletter.
    • Assists with planning, and must attend/participate at special events, as directed i

    e, Windcrest special events:
    July 4th, Light-Up, parades, summer programing.

    • Responsible for photographing and videotaping special events and creating and editing video content/presentations.
    • Prepares correspondence for City Administration/City Secretary as directed.
    • Attends various professional seminars/conventions as required.
    • Collaborate in content creation, planning and execution of City website and social media sites such as not limited to Facebook, Instagram, and YouTube.
    • Assists in providing a variety of responsible duties involved in coordinating the administrative/communication operations of the assigned department or divisions.
    • Prepares correspondence for communication with other City departments as well as the public to include but not limited to composing, typing, and proofreading reports, letters, memos, statistical and confidential information.
    • Provide and assist public, either in person, virtually or by telephone, with information on city events, services, amenities,
    • May respond to and resolve difficult and sensitive citizen inquiries and complaints.
    • Maintains calendars and schedules of activities, meetings and various events.
    • Researches and complies data for special projects and reports.
    • Maintain and organize filing system; maintains records related to specific area of assignments.
    • Answers inquiries regarding policies and procedures.
    • Ensures compliance with current City and department rules and regulations.
    • Keeps current on new technology. Assesses new standards, technologies and trends to formulate strategies for enhancing web sites.
    • Preforms related duties and fulfills responsibilities as required.
    • Assist with other projects as requested

    OTHER JOB FUNCTIONS:

    • Receive telephone calls and visitors; ascertain nature of business, answer broad spectrum of questions, resolve problems and/or take appropriate action for their resolution, direct calls and visitors to appropriate person for disposition.
    • Operate all standard type of office equipment.
    • Assist with other City department activities as needed.
    • Demonstrated ability to be self-motivated, energetic, adaptable, be flexible, professional and reliable.
    • Detail oriented, focused on efficiency and quality, and adept at collaboration in a fast-paced team environment- must be able to work on various projects in a parallel fashion.
    • Be articulate, attentive listener, comfortable with client relations, and able to think outside the boundaries of traditional design.
    #J-18808-Ljbffr


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