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Support Technician
1 week ago
Gossett Motor Cars Memphis, United StatesWhy Gossett Motors?One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professionals with the ambition and aptitude to become part of the retail automotive industry. We are searching for intelli ...
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Support Technician
2 days ago
i3 Verticals Management Services, Inc. Memphis, United StatesJob Description · Job DescriptionJOB TITLE: Support Engineer · DEPARTMENT: i3 POS · JOB LOCATION: Memphis, TN - This is not a Remote position. · SUMMARY OF POSITION: · The onePOS Support Team is a national technical team focused on supporting our client portfolio with a dynamic ...
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IT Support Technician
1 week ago
Horizon Innovations Olive, United StatesEmployer: Stefanini Germany GmbH · Location: 89073 Ulm · Working hours: Full-time · We are a Brazilian company with over 30 years of experience in providing IT services worldwide, from outsourcing IT infrastructure to developing software applications. We are present in 41 cou ...
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IT Field Support Technician
4 days ago
Paladin Consulting, Inc Memphis, United StatesPaladin Consulting is currently hiring an IT Field Support Technician to join our team working onsite at our client's office located in Memphis, TN. · We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you li ...
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Depot Support Technician
5 days ago
Ask Staffing Memphis, United StatesJob Description : · The Depot Support Technician will be supporting Memphis HQ with daily activities as directed. Responsibilities include timely reporting to work as scheduled; maintaining raw materials inventory, making boxes, packing boxes, labeling boxes, transporting boxes ...
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IT Support Technician II
1 week ago
Jabil Memphis, United StatesAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast networ ...
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In-Home Behavioral Support Technician
6 days ago
Discovery ABA Memphis, United StatesJob Description · Job DescriptionAre you passionate about making a real difference in the lives of children with developmental disabilities? If so, join our team at Discovery ABA as a full-time or part-time In-Home Behavioral Support Technician - RBT · GREAT PAY · $19 to $26 per ...
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Customer Support Technician II
1 week ago
Shelby County Memphis, United States· Position Summary · Works under general supervision to provide excellent technical assistance and customer service to end-users by using research and industry best practices to ensure maximum uptime and efficiency of all enterprise equipment within Shelby County. Pay Grade: 51 ...
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Commercial HVAC Installer Support Technician
4 days ago
BGIS Memphis, United StatesJob Description · Job DescriptionBGIS ITS is currently seeking a Commercial HVAC Installer Support Technician to join the team in Memphis, TN and surrounding areas. · Salary range per hour · $30 - $35 / hour · No on-call · Are You Looking For · A company that cares and wants you ...
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Commercial HVAC Installer Support Technician
4 days ago
Millian-Aire Enterprises, a BGIS Company Memphis, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Company car · Competitive salary · Dental insurance · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Parental leave · Training & development · Tuition assist ...
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R & I Support Technician (Sheriff)
5 days ago
Shelby County Memphis, United States· Position Summary · Works under limited supervision to perform general clerical work involved in the maintenance, research, storage, and dissemination of criminal history information for the Sheriff's Office. · Pay Grade: 41 · Salary Commensurate with Experience and Education · ...
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Horizon Innovations Memphis, United StatesAbout Siloco: · Founded in 1919, our family-owned company specializes in the sale and rental of temporary modular buildings and high-quality construction site equipment. We are one of the leading companies in our industry in the northern German region. · What do we offer? · An in ...
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Production Planner
2 weeks ago
Eclipse Technologies Shelby, MS, United States Freelance**To strengthen our team at our location in Crimmitschau, we are looking for a reliable and competent employee (m/f/d) with a dedicated and team-oriented personality.** · **Your tasks** · - Planning and coordination of the entire production process · - Preparation, distribution a ...
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Engineering Support Technician
1 week ago
Voyant Beauty Olive Branch, United StatesPosition Summary · The Engineering Support Technician is responsible for providing production electrical and controls support. This includes modifying existing production line controls, installation of new line controls and assisting with contractors for effective project deliver ...
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Automotive Master
1 week ago
Skyline Solutions Bartlett, United StatesEUROMASTER is a 100% subsidiary of the Michelin Group, one of the most successful European companies in the world. We are the market leader in tire and car services and strive for high quality and safety in our daily work and products. · Take the opportunity and apply in Ulm as: ...
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Diesel Technician
5 days ago
Cummins Inc. Memphis, United States ShopDiesel Technician · Description · $5,000 Sign on Bonus · We are looking for a talented Diesel Technician to join our Distribution Business in Memphis, TN. · In this role, you will make an impact in the following ways: · -Complete repairs on engine products in a service shop. · -P ...
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Experienced Diesel Technician
1 week ago
Cummins Inc. Memphis, United StatesDiesel Technician · Description · $5,000 Sign on Bonus · We are looking for a talented Diesel Technician to join our Distribution Business in Memphis, TN. · In this role, you will make an impact in the following ways: · -Complete repairs on engine products in a service shop. · -P ...
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Electrical Maintenance Technician III
1 week ago
The Hershey Company Memphis, United StatesThe primary role and responsibility of the Maintenance Technician III is to provide mechanical and electrical support to the business units in maintaining, optimizing, assessing, troubleshooting, and repairing equipment and systems. The Tech III will Maintenance Technician, Elect ...
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Diesel Technician
4 days ago
Cummins Inc. Memphis, United StatesJob Description · Diesel Technician · Description · $5,000 Sign on Bonus · We are looking for a talented Diesel Technician to join our Distribution Business in Memphis, TN. · In this role, you will make an impact in the following ways: · -Complete repairs on engine products in a ...
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Travel Radiology Technician
4 days ago
Premier Medical Staffing Memphis, TN, United StatesPremier Medical Staffing is seeking a travel Radiology Technician for a travel job in Memphis, Tennessee. · Job Description & Requirements · Specialty: Radiology Technician · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · 40 hours per week · Shif ...
Deskside Support Technician - Memphis, United States - Pomeroy Technologies
Description
Job DescriptionCore Function:
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management.
This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems.
A key area of responsibility is resolving client technology-related problems in areas supported.Essential Duties Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;Provide operating system updates for Macintosh desktops/laptops;Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;Add virtual desktop client to Office 2007 / Office 2010;Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;Assist with creation of a knowledge base of problem remediation;Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; andAssist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
NoneMinimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workloadsomeone who is energized by helping people and making things happen.Knowledge of CA USD preferredexperience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms.
Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another.
Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds.Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors.
Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.
Work is generally performed within an office environment, with standard office equipment available.
