- Ability to work independently and interface professionally with others in an office environment, including other government agencies, contractors, and military personnel, including senior DoD and Flag Officers.
- Facilitate briefs for MOC Directors to other government agencies, Stake holders and senior DoD and Flag Officers.
- Proficient in Microsoft Office software (Word, Excel, PowerPoint, Teams & SharePoint).
- Ability to interact professionally and confidently in supporting all Government personnel to identify issues, root cause and migration, and provide guidance with NMCI help services.
- All experience requirements listed for the VTC Technician above.
- Advanced knowledge of computer systems and related cybersecurity software and hardware components including Windows operating systems and a variety of major PC applications (including Microsoft Office) and the Internet required.
- Experience with Apple operating systems, multimedia systems, and Windows Active Directory networks
- Knowledge of basic networking principles for installations and troubleshooting. Public Key Infrastructure, and use of Tokens on DoN networks.
- Ability to coordinate with subordinate command POCs to collect, review and validate changes in IT service requirements and provide assistance and guidance to command Information Systems Security Managers (ISSM) to maintain compliance with required cyber security and information assurance programs.
- Knowledge of IT security principles, methods, and security products to protect and maintain the availability, integrity, confidentially, accountability of systems.
- Excellent time management skills, attention to detail, customer service, oral communication, and problem solving.
- Must be able to walk the long distances of the CNAL spaces within and between buildings.
- 3+ years supporting IT systems in an enterprise level network (5+ years preferred), preferably in a Navy/DoD environment
- 2+ years of management experience preferred.
- 2+ years supporting VTC systems in an enterprise level network, preferably in a Navy/DoD environment.
- An Associate degree (Bachelor's is preferred) or 2 additional years of experience
- Must have CompTIA Security+ or any other 8570 IAT-II approved certification.
- Microsoft 365 Certified: Modern Desktop Administrator Associate certification (within 6 months)
- Secret Security Clearance
-
Technical Sales Support
1 week ago
Apex Dynamics Portsmouth, United StatesA company. A spirit. A family. Hillekamp Labels has been one of the leading providers of adhesive labels for cosmetics, chemicals, food, spirits, logistics, pharmaceuticals, personal and home care for over 90 years. · Owner-managed, innovative and value-oriented, with a very goo ...
-
Technical Support Analyst I
1 week ago
Eastern Virginia Medical School Norfolk, United StatesOverview: · **Responsibilities**: · General: · - Peripherals may include printers, scanners, PDAs, cameras, networking equipment, and others. · - Respects departmental policies and procedures. · - Guards all EVMS data as confidential under penalty of termination. · - Maintaining ...
-
Adientone Newport News, United StatesServes as the customer service liaison between corporate associates and the IT department for purposes of prompt incident resolution. · **Responsibilities**: · The IT Support Technician is expected to provide technical support for any issue reported within corporate standards. · ...
-
Technical Supporter
2 weeks ago
BuildSubmarines Chesapeake, VA, United StatesThe Applied Technical Services Family of Companies ("ATS" or the "Company") is a leading provider of critical testing, inspection, and certification services. The Company serves a diverse set of large and stable end markets including manufacturing, power generation, aerospace, me ...
-
Technical Support Specialist
2 weeks ago
Veolia WTS Norfolk, United StatesJob Description · The Technical Support Specialist – Fleet Instrumentation and Controls provides electrical,mechanical, controls, and automation support for the deployed fleet of assets. Works closelywith field services, logistics, external customers and commercial teams providin ...
-
Technical Support Specialist
2 weeks ago
Veolia Norfolk, United StatesJob Details · Company Description · Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We' ...
-
Technical Support Specialist
5 days ago
Veolia North America Norfolk, United StatesCompany Description · Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looki ...
-
Technical Support Coordinator
1 day ago
PoliteMail Software Portsmouth, United StatesCompany Overview: · PoliteMail Software was launched in 2006 to measure Microsoft Outlook & Exchange mail messages. Focusing in on enterprise employee communications in 2012, the company has seen rapid growth, making the Inc.5000 list in 2018 and 2019, having 27% of the largest ...
-
Technical Support Specialist
1 week ago
Veolia WTS Norfolk, United StatesJob Description · Job DescriptionCompany Description · Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environmen ...
-
Technical Support Engineer
2 weeks ago
TEC Partners LLP Norfolk, United StatesOn behalf of our client, we are seeking an IT professional to act as the sole IT Support at their Norfolk site, supporting roughly 80 end users. This is an excellent opportunity for someone looking to progress from Service Desk or an existing internal IT Support role. · This is ...
-
Technical Support Analyst
13 hours ago
Capleo Global LLC Norfolk, United StatesJob Title: Technical Support Analyst · Location: Norfolk, VA % Onsite from Day 1) · Duration : 6 Months Contract (with a possible extension) · Job Description: · Candidates Must Possess their own parking · Required Skills: · Experience using imaging software to image PCs, prefera ...
-
Technical Support Specialist
2 weeks ago
LinTech Global, Inc. Portsmouth, United StatesJob Description · Job DescriptionTechnical Support Specialist · The Technical Support Specialist will work directly with customers to describe functionality, troubleshoot problems, monitor system availability, and resolve incidents. The position may interact with program applicat ...
-
Software Technical Support Engineer
2 weeks ago
IPConfigure Inc. Norfolk, United StatesJob Title: Software Technical Support Engineer · Department: Support · Position: Exempt, Full-Time · Job Summary · IPConfigure, Inc. is searching for a Software Technical Engineer to work closely with a dynamic team work directly with integrators and customers ranging from small ...
-
technical support specialst ii
1 day ago
Sentara Norfolk, United StatesCity/State · Chesapeake, VA Overview · Work Shift · First (Days) (United States of America) Job Summary · The Technical Support Analyst manages technical support and operational customer support service needs for students in the College; serves as on-site technical lead for t ...
-
Technical Support Analyst 2
1 week ago
Serigor Inc Norfolk, United StatesJob Title: Technical Support Analyst 2 (Onsite) · Location: Norfolk, VA · Duration: 12+ Months · Job Description: · The Technical Support Analyst maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrad ...
-
Salesforce Technical Support Specialist
2 weeks ago
LNB Solutions Inc Norfolk, United StatesJob Description · Job Description We are looking for individuals who are self-motivated, detail-oriented, and have a strong background in technology and customer service. If you have a knack for troubleshooting and a desire to continuously learn and grow in a fast-paced environm ...
-
Salesforce Technical Support Specialist
1 week ago
LNB Solutions Inc Norfolk, United StatesWe are looking for individuals who are self-motivated, detail-oriented, and have a strong background in technology and customer service. If you have a knack for troubleshooting and a desire to continuously learn and grow in a fast-paced environment, we want you on our team · Res ...
-
Software Technical Support Engineer
1 week ago
IPConfigure Inc. Norfolk, United StatesJob Title: Software Technical Support Engineer · Department: Support · Position: Exempt, Full-Time · Job Summary · IPConfigure, Inc. is searching for a Software Technical Engineer to work closely with a dynamic team work directly with integrators and customers ranging from small ...
-
Senior Technical Support Analyst
2 weeks ago
Cynet Systems Norfolk, United StatesJob Description: The Technical Support Analyst maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information includin ...
-
Computer Technical Support Specialist
1 week ago
Veolia North America Norfolk, VA, United StatesVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and c ...
IT Technical Support - Norfolk, United States - Athena Technology Group Inc
Description
Company DescriptionAthena Technology Group, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solutions to the warfighter. With a proven track record of technical support to our customers, we are looking for innovative industry professionals to join our team.
Job Description
Highlights of Responsibilities:
Athena Technology Group, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.