Computer Technical Support Specialist - Norfolk, VA, United States - Veolia North America

Veolia North America Norfolk, VA, United States

3 weeks ago

Description

Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy.

We're always looking for passionate and creative people to help us in this mission.

The Technical Support Specialist - Fleet Instrumentation and Controls provides electrical, mechanical, controls, and automation support for the deployed fleet of assets.

Works closely with field services, logistics, external customers and commercial teams providing troubleshooting and maintenance support focused on instrumentation, controls, and/or automation associated with Reverse Osmosis (RO), Ultrafiltration and Deionization (DI) systems and other water treatment technologies.

This individual will provide support to all four regions in the NAM Services organization as well as field operations (customer sites) as needed.

Support at these sites may be remote or on-site depending on requirements.
Provides skilled electrical, electronic and mechanical support to Services operations.
Troubleshoot and repair mechanical, electrical and electronic equipment associated with water treatment systems at customer sites.

Equipment includes, but not limited to:
PLCs, VFDs, industrial process instrumentation, pneumatics, motor controls, PID controllers and power distribution.

Has working knowledge of typical instrumentation used in water treatment systems and is able to perform calibrations and configuration of such devices.

Role requires less than 10% travel
Support and maintain our remote monitoring equipment and devices for our asset performance monitoring system - InSight
Provides troubleshooting and technical support in person, via phone and/or electronically
Must be able to read and follow schematics, P&IDs, and mechanical drawings and controls documentation.
Assist in developing operations and training manuals, such as written functional control description.
Assist and train service technicians regarding automation and instrumentation within Veolia equipment/systems

Review and advise team members of operational procedures and requirements for working safely with electrical/electronic and mechanical equipment and components.

Home School Certification or international equivalent to a High School Diploma.
BS in relevant field or equivalent experience as an electrician/controls technician, programing, HMI/PLC (5 years)
Working knowledge and experience of PLC & HMI/SCADA programming and troubleshooting (Rockwell, GE-IP/Emerson preferred)
Prior experience in the operation and/or troubleshooting of water treatment equipment. Proficient in Word, Excel, and PowerPoint or equivalent.
Mathematical skills, including math operations in all units of measure, using whole numbers, fractions, decimals, ratio and percentage.
Ability and willingness to travel (up to 10%).
Strong electrical background with a thorough knowledge of electrical and electronic components in an industrial environment.
Excellent mechanical ability and aptitude a plus.
Proficient in use of hand tools associated with electrical or electronic controls.

We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace
All your information will be kept confidential according to EEO guidelines.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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