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    field supervisor i - Chicago, United States - City of Chicago

    City of Chicago
    City of Chicago Chicago, United States

    2 weeks ago

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    Description

    Field Supervisor I- Parking Enforcement

    Department of Finance

    Street Operations Division

    Number of Positions: 3

    These positions are open to the general public and all current city employees covered under the City's Collective Bargaining Agreement with PUBLIC SAFETY SERVICE EMPLOYEES INTERNATIONAL UNION (S.E.I.U.) LOCAL 73 (I.B.E.W) LOCAL 21 (BU 02). Only employees in City job titles in this bargaining unit are eligible to bid on this position.

    BID INSTRUCTIONS: Apply on the bid site: AND

    1. Check the box on your profile titled "Currently employed by the City of Chicago"

    2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

    3. Select your correct bargaining unit

    FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

    Under general supervision, the class participates in and supervises the work activities of Parking Enforcement Aides engaged in enforcing parking regulations and restrictions, and performs related duties as required.

    ESSENTIAL DUTIES

    ·Oversees a group of Parking Enforcement Aides engaged in identifying and issuing citations for parking violations pertaining to street signs, parking meters, and fire hydrants.

    ·Makes daily work assignments, assigning staff to patrol specific routes or areas to enforce the city's parking ordinances.

    ·Prepares work schedules to ensure adequate coverage for special events.

    ·Tracks time and attendance of Parking Enforcement Aides.

    ·Monitors field activities by using a cellular tablet device and making site visits to ensure proper enforcement of parking regulations and restrictions.

    ·Responds to citizen complaints and provides customer service.

    ·Transports subordinates to and from assigned patrol areas as required.

    ·Trains staff on the provisions of parking ordinances and procedures for writing and issuing citations for violations.

    ·Reviews work activity reports and evaluates work performance of subordinate staff.

    ·Evaluates the number of parking citations issued on various routes and makes changes in work assignments to increase productivity.

    ·Meets with subordinate staff to discuss and resolve problems relating to field activities.

    ·Acts as a liaison to other units and City agencies to assist in coordinating parking enforcement activities.

    ·Prepares productivity reports for management review.

    ·Carries/wears and operates hand-held computer equipment to issue parking citations.

    ·Responds to parking enforcement staff needs and emergencies in the field.

    ·Holds parking enforcement staff accountable for performance and attendance.

    Additional duties may be required.

    Location: City-Wide Enforcement Operations

    Days: Monday through Friday

    Hours: Schedule Varies

    6:00 am - 2:00 pm [or] 7:00 am - 3:00 pm [or] 8:00 am - 4:00 pm [or] 1:00 pm – 9:00 pm

    THIS POSITION IS IN THE CAREER SERVICE

    Qualifications

    ·Two years of progressively responsible experience in the enforcement of parking regulations and restrictions, or an equivalent combination of training and experience.

    ·A valid State of Illinois driver's license.

    NOTE: You must provide your valid U.S. driver's license at time of processing.

    Preference will be given to candidates possessing the following:

    ·Proficiency in Microsoft Word, Excel, and Outlook

    ·Previous experience creating custom reports

    ·Previous customer service experience

    ·Previous experience leading and managing a team

    WORKING CONDITIONS

    ·Exposure to outdoor weather conditions

    ·Exposure to loud noise, fumes, or dust

    ·Exposure to hostile situations

    EQUIPMENT

    ·Cellphone with two-way radio and printer

    ·Cellular tablet device or laptop

    ·Standard office equipment (e.g., telephone, printer, photocopier)

    ·Personal protective equipment (e.g., shoes, gloves, vest)

    ·Specialized safety equipment (e.g., bullet-proof vests)

    ·Citation envelopes and paper rolls

    PHYSICAL REQUIREMENTS

    ·Ability to walk and stand for extended or continuous periods of time

    ·Ability to carry/wear and operate hand-held computer and printer equipment

    SELECTION REQUIREMENTS

    This position requires applicants to successfully pass a skills assessment test and complete an interview. Test results will be sent out by the Department of Human Resources after test results have been compiled and analyzed. Applicants who receive a passing score on the test will be selected to interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

    ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT

    The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

    City of Chicago

    Brandon Johnson, Mayor

    Applications for this position will be accepted until 11:59 pm CDT on May 31, 2024.

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