- Manage, coordinate, and implement a formal quality improvement program across a large network of crisis centers to achieve quality improvement goals.
- Manage all internal QI activities and ensure adherence to all funder and agency QI goals; ensuring all deliverables are met
- Ensure all QI/Outcome reports for external funders/stakeholders (SAMSHA; Vibrant QI Report; Board Reports, Committee Reports, etc.) are completed in a timely manner
- Monitors, analyzes, manages and reports on performance, and develops strategies for improvement
- Convene regular program QI meetings to review program outcomes/deliverables/KPIs
- Collaborate with other departments to develop proactive QI activities to ensure member crisis center's compliance with contracted Lifeline operational and clinical KPIs
- Oversees and is responsible for investigating any claims against their organization or crisis centers, including failure to adhere to recommended best practices or mandated policies and procedures as needed
- Organize and facilitate meetings with high level leadership explaining QI efforts
- Manage crisis centers and data collection, utilizing analysis and measurement skills to monitor key performance indicators and measure progress
- Oversee a team of Quality Improvement Specialists, providing on going management and supervision, overseeing the development of their staff
- Provide oversight to staff in preparation of written reports, assemble data, and develop charts and graphs representing key performance indicators and other data
- Participate in interviewing, hiring and onboarding of staff
- Engage in collective collaboration with co-managers on the team
- Perform other duties/responsibilities, as assigned, within the scope of the position.
- Bachelor's Degree required; Master's degree preferred in Healthcare, Public Health or Social Sciences (along with professional clinical licensure LCSW, LMFT, LMHC, PhD, PsyD if applicable).
- Candidates with leadership experience at a crisis center, preferred
- Experience with compliance and quality improvement activities preferred
- Minimum 2 years of managerial/supervisory experience preferred
- Strong analytical skills; ability to problem solve
- Ability to effectively lead, engage and manage a team of specialists
- Project development, management, and implementation skills
- Intermediate to advanced knowledge of Microsoft Office and Google Suite
- Experience in Quality Improvement and compliance activities
- Basic knowledge of contact center data and analytics
- Ability to be effective in a fast paced, ever changing work environment
- Exceptional attention to detail with effective time management and organizational skills
- Strong presentation and public speaking skills
- Ability to work cooperatively and effectively with others
- Strong customer-service orientation
-
Continuous Improvement Manager
4 weeks ago
Stryker Hoboken, United States Full timeWhy manufacturing at Stryker? · We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023 · Are you interested in getting hands-on experience with products that are making an impact on people's lives? As ...
-
Continuous Improvement Manager
4 weeks ago
Kelly Professional & Industrial New York, United StatesWe are currently hiring a · Continuous Improvement Manager · to support a well-known food manufacturer in Everett, WA. In this position, you will be able to identify and implement change to increase efficiency within a manufacturing environment. · This is a full-time, permanen ...
-
Continuous Improvement Manager
4 weeks ago
George Thomas Inc New York, United StatesGeorge Thomas · are working exclusively with a leading global packaging organization. · We are actively seeking an · Continuous Improvement Manager · to be located in the · New York, NY · area. · The Continuous Improvement Manager is responsible for the support of manufact ...
-
Quality Improvement Manager
4 weeks ago
Vibrant Emotional Health New York, United StatesPosition: · Quality Improvement Manager · Location: · Remote · Job Id: · # of Openings: · 1 · Position Title: Quality Improvement Manager · Salary Range: $78,000 - $92,000 · Department: Corporate Excellence · Reports to: Senior Manager, 988 Quality Improvement · Location: Rem ...
-
Quality Improvement Manager
4 weeks ago
Vibrant Emotional Health New York, United StatesPosition: · Quality Improvement Manager · Location: · Remote · Job Id: · # of Openings: · 1 · Position Title: Quality Improvement Manager · Salary Range: $78,000 - $92,000 · Department: Corporate Excellence · Reports to: Senior Manager, 988 Quality Improvement · Location: Rem ...
-
Continuous Improvement Manager
4 weeks ago
George Thomas Inc New York, United StatesGeorge Thomas · are working exclusively with a leading global packaging organization. · We are actively seeking an · Continuous Improvement Manager · to be located in the · New York, NY · area. · The Continuous Improvement Manager is responsible for the support of manufact ...
-
Performance Improvement Project Manager
2 weeks ago
Stanford Health Care Newark, United States Full timeIf you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. · Day - 08 Hour (United States of America) This is a Stanford Health Care job. · A Brief Overvie ...
-
Plant Continuous Improvement Manager
2 weeks ago
Graham Packaging York, United StatesOverview · Summary · Graham Packaging is seeking a dynamic and multidisciplinary Continuous Improvement Manager to optimize plant systems, production line and equipment performance, and product quality. The Continuous Improvement Manager will be skilled in assessing and diagnos ...
-
Payroll / Process Improvement Manager
2 weeks ago
S&P Global New York, United States Full timeAbout the Role · : Grade Level (for internal use): · 11 Payroll Manager / Green Belt – Six Sigma · Role Scope / Outline · As part of the EMEA Regional Payroll team, you will be an essential member of the Global Pay Services team at S&P Global. You will support the payroll w ...
-
Senior Manager, Continuous Improvement
2 days ago
E.L.F. Beauty, Inc. New York, United StatesJob Summary · The Senior Manager, Continuous Improvement (CI) will work with every department in the company to assess, identify and improve operational and organizational performance. The CI Senior Manager will lead communications with all employees regarding our True North jou ...
-
Operations Process Improvement Manager
4 weeks ago
Reebelo New York, United StatesWe are looking for a hands-on Operations Process Improvement Manager who can improve Reebelo's customer service and operations through a highly data driven / analytical lens to identify process improvement opportunities and automations to deliver efficiency across the company, ou ...
-
Sr Manager, Continuous Improvement
2 weeks ago
TopView Sightseeing New York, United StatesJob Description · Job DescriptionAs the Senior Manager, Continuous Improvement, you will drive development, implementation and sustainment of various operational excellence initiatives as well as facilitate building a CI culture in the company. The position will report directly t ...
-
Compliance & Quality Improvement Manager
3 weeks ago
YAI New York, United StatesCompliance and Quality Improvement Manager - Education Services · Under the direction of the Assistant Director of Compliance and Quality Improvement, the Compliance and Quality Improvement Manager (CQIM) – Education Services provides support and reviews all school systems relate ...
-
Sr Manager, Continuous Improvement
2 weeks ago
TopView Sightseeing New York, United StatesAs the Senior Manager, Continuous Improvement, you will drive development, implementation and sustainment of various operational excellence initiatives as well as facilitate building a CI culture in the company. The position will report directly to the SVP of Operations. We belie ...
-
Compliance and Quality Improvement Manager
3 weeks ago
YAI/NIPD Network Manhattan, United StatesIf you are a current YAI employee, please click this link to apply through your Workday account. · Key/Essential Functions & Responsibilities · * Completes formal internal reviews and specialized risk assessments for the YAI Network's affiliate school programs at least annually a ...
-
Continuous Improvement Manager
4 weeks ago
Larson Manufacturing New York, United StatesIn this role you will lead the Lean and CI transformation at the Larson Brookings site. The Continuous Improvement Manager will focus improvements on internal processes as well as drive improvements through all facets of the Operation. Project focus will include such things as Co ...
-
Quality Improvement Manager
1 week ago
Vibrant Emotional Health New York, United StatesPosition: · Quality Improvement Manager · Location: · Remote · Job Id: · # of Openings: · 2 · Position Title: Quality Improvement Manager · Salary Range: $78,000 - $92,000 · Department: Corporate Excellence · Reports to: Senior Manager, 988 Quality Improvement · Location: Rem ...
-
Quality Improvement Manager
3 weeks ago
Vibrant Emotional Health New York, United StatesPosition: · Quality Improvement Manager · Location: · Remote · Job Id: · # of Openings: · 2 · Position Title: Quality Improvement Manager · Salary Range: $78,000 - $92,000 · Department: Corporate Excellence · Reports to: Senior Manager, 988 Quality Improvement · Location: Rem ...
-
Continuous Improvement Manager
2 weeks ago
George Thomas Inc New York, United StatesGeorge Thomas · are working exclusively with a leading global packaging organization. · We are actively seeking an · Continuous Improvement Manager · to be located in the · New York, NY · area. · The Continuous Improvement Manager is responsible for the support of manufact ...
-
Manager, Continuous Improvement
2 weeks ago
Karl Storz Endoscopy-America New York, United StatesManager, Continuous Improvement · Manager, Continuous Improvement will drive a continuous improvement culture based on lean enterprise excellence principles resulting in products and services that enable our healthcare partners to improve patients' lives around the world. The id ...
Quality Improvement Manager - New York, United States - Vibrant Emotional Health
Description
Position:Quality Improvement Manager
Location:
Remote
Job Id:
# of Openings:
1
Position Title: Quality Improvement Manager
Salary Range: $78,000 - $92,000
Department: Corporate Excellence
Reports to: Senior Manager, 988 Quality Improvement
Location: Remote
Schedule: M-F, 9AM-5PM EST
Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.
Position Summary:
The Quality Improvement Manager is responsible for managing all 988 (a network of 190+ independently owned crisis centers across the country) proactive, quality improvement efforts. The QI Manager will manage, develop and oversee quality improvement activities to assure that all centers are performing optimally. They also collaborate frequently with other internal teams and related compliance of all network members providing both routine and special services for the Lifeline. The QI Manager manages internal quality improvement efforts related to all program activities. This position requires frequent interaction with 988 network centers and leaders in the suicide prevention and crisis center communities.
Duties/Responsibilities:
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.
"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an email address"
Apply for this Position