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    Host - Tampa, United States - Predalina

    Predalina
    Predalina Tampa, United States

    2 weeks ago

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    Description

    The Host greets the customer immediately when they enter the restaurant. They control the flow of the restaurant by organizing the pace of seating to each server. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To Go Orders. They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression.

    Essential Functions:

    • Welcome guests to the restaurant
    • Answer phones and schedule reservations
    • Provide accurate wait times and monitor waiting lists
    • Manage reservations
    • Escort customers to assigned dining or bar areas
    • Provide menus
    • Greet customers upon their departure
    • Coordinate with wait staff about available seating options
    • Maintain a clean reception area
    • Cater to guests who require extra attention (e.g. children, elderly)
    • Answer incoming calls and address customers' queries
    • Possess menu knowledge
    • Maintain a neat, organized front-of-house environment
    • Assist with opening/closing tasks and side work as needed
    • All other duties assigned.
    Qualifications:
    • Welcoming, friendly & attentive customer service
    • Strong organizational skills with the ability to monitor the entire dining and bar area
    • Ability to maintain professionalism at all times.
    • Excellent communication skills.
    • Customer service oriented.
    • Ability to work well with others.
    • Ability to multi-task
    General Physical Demands for the Position:

    Hosts will regularly stand for long periods of time, bend, stoop, turn, lift, walk, and carry and lift up to fifty (25) pounds.

    ?In addition to competitive pay, we offer the following benefits: health insurance, including dental and vision; 401(k); and paid time off.

    Predalina is an equal opportunity employer. We are celebrate diversity and are committed to creating an inclusive environment for all employees.

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