- The company is dedicated to assisting individuals with disabilities achieve employment and independence goals through benefits counseling services.
- Seeking a Senior Business Analyst (BA) to support business process analysis and conduct various levels of testing for the implementation of a benefits calculator for eligible citizens of North Carolina.
- The solution will provide quick and efficient access to up-to-date and accurate benefits counseling resources for citizens with disabilities in North Carolina.
- The Senior Business Analyst will collaborate with the business, vendor, and stakeholders to support business process analysis using N.C. Department of Information Technology tools and templates, following agile methodology.
- Develop a deep understanding of eligibility determination functions and requirements for different benefits and calculations.
- Identify and document current and future state process workflows and data flows.
- Develop Visio documents including entity relationship diagrams, data dictionaries, and system context diagrams.
- Modify, document, and review business requirements, functional requirements, and technical specifications.
- Assist in performing functional and integrated testing.
- Prepare and maintain project documentation, reports, and user documentation.
- Collaborate with project manager, developers, vendors, and end-users to ensure application designs meet business requirements.
- Provide UAT support and develop test case scenarios using DHHS methodology.
- Document gap analysis and track delivery progress of each deliverable.
- Attend PMO meetings, Vendor meetings, and end-user meetings.
- Experience in documenting functional requirements and technical specifications for applications.
- Gather and document business and functional requirements for procurement documentation.
- Strong writing and communication skills.
- Collaboration and relationship-building abilities.
- Results-oriented with strong work ethic, negotiation, communication, and problem-solving skills.
- Ability to work with customers and vendors in cross-divisional work groups.
- Prepare and present documents clearly and concisely.
- Manage complex assignments with multiple work streams and aggressive timelines.
- Understanding of Software Development Lifecycle concepts.
- Knowledge of IT Service Management best practices.
- Proficiency in Microsoft Office Suite, Visio, and Orbus iServer365.
- Experience with SharePoint and familiarity with agile methodology and tools.
- Experience in Federal or State government settings.
- Experience with software implementation projects and Cloud technologies.
- Knowledge of business system analysis techniques and testing methodologies.
- Experience in gathering business requirements and developing business rules.
- Experience with business process design and re-design.
- Proficient in Microsoft Office Suite and excellent communication skills.
- Experience in developing procurement related documents.
- Analytical skills with attention to detail.
- Orbus iServer365 experience.
- Experience working for State government.
- Resource Management experience.
- Knowledge of Creating Context Diagram and Functional decomposition.
- Experience with both waterfall and agile projects.
- Comfortable with agile transformation and mature waterfall structure environments.
- Experience with Jira, SharePoint, Octane, ALM, and other tools.
- Experience with software implementation projects and Cloud technologies.
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Sr. Business Analyst - Raleigh, United States - Crescens
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Description
Job Title: Senior Business AnalystCompany: Disability Advocacy Group
Location: Raleigh, North Carolina (Onsite)
Duration: 12+ Months
Description of Work: