Jobs
>
Front Desk Agent
>
York

    Front Desk Agent - York, United States - Palette Hotels

    Palette Hotels
    Palette Hotels York, United States

    1 week ago

    Default job background
    Description

    Essential Duties and Responsibilities

    As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Ensure that all Guest complaints managed, recorded, and resolved promptly
  • Support the Night Auditor with all Front Desk and accounting related duties
  • Produce nightly reports, as required
  • Inform Departments of special requests, early/late departures, room changes and other Guest requests
  • Maintain good communication and work relationships in all hotel areas
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required

    • Serve your role and Team in an environmentally-conscience manner.

    Required Skills and Requisites

    Job Requirements

    Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Flexible work schedule Day Shift and Night Shift

    • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Two years Front Desk experience
  • Knowledge of the hospitality industry
  • High level of IT Proficiency
  • Able to speak and understand Spanish

    • At Palette Hotels LLC, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.

    Palette Hotels LLC is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

    Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

  • Courtyard by Marriott Harrisburg/Hershey

    Front Desk Agent

    3 weeks ago

    Courtyard by Marriott Harrisburg/Hershey Harrisburg, United States

    We are looking for someone to join our amazing team at this newly renovated hotel with Fosse experience that can work 3p-11pm (Thursday, Friday, Saturday). · Please make sure that your resume is up to date before submitting. Please make sure that the hotel(s) where you used Fosse ...

  • HOTEL INDIGO HARRISBURG- HERSHEY

    Front Desk Agent

    2 weeks ago

    HOTEL INDIGO HARRISBURG- HERSHEY Harrisburg, United States

    Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional hospitality services. If you have a ...

  • Holiday Inn Lancaster

    Front Desk Agent

    3 weeks ago

    Holiday Inn Lancaster Lancaster, United States

    **Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. · **Responsibilities**: · The Front Office Agent's prima ...

  • Hampton by Hilton

    Front Desk Agent

    2 weeks ago

    Hampton by Hilton Harrisburg, United States

    **Front Desk Agent** · First impressions mean everything What you do the second a guest walks through the door sets the expectation for the rest of their stay. Making a guest feel at home as soon as they walk in is essential in any successful operation. Whether it is a family get ...

  • Palette Hotels

    Front Desk Agent

    2 weeks ago

    Palette Hotels York, United States

    Job Description · Job DescriptionEssential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk ...

  • Hawthorn Suites by Wyndham

    Front Desk Agent

    1 week ago

    Hawthorn Suites by Wyndham Lancaster, United States

    **Job Types**: Full-time, Part-time · Pay: $ $15.00 per hour · Expected hours: No less than 32 per week · Schedule: · - Day shift · - Evenings as needed · - Evening shift · - Holidays · - Morning shift · - Nights as needed · - Night shift · - Overnight shift · - Weekends as neede ...

  • Best Western Premier, the Central Hotel

    Front Desk Agent

    2 days ago

    Best Western Premier, the Central Hotel Harrisburg, United States

    : · **Job Summary**: Provides exceptional experiences for hotel guests by consistently delivering friendly, personalized service at the front desk. Meets all property and industry related health and safety guidelines to support the well-being of guests, team members, and the loca ...

  • The Yorktowne Hotel a Tapestry Collection by Hilton

    Hotel Front Desk Agent

    1 week ago

    The Yorktowne Hotel a Tapestry Collection by Hilton York, United States

    · Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need ...

  • Eden Resort & Suites

    Hotel Front Desk Agent

    3 weeks ago

    Eden Resort & Suites Lancaster, United States

    The Front Desk Associates are responsible for always delivering excellent customer service to our guests. The primary focus of this position is to create a pleasant and engaging experience for our resort guests through excellent interactions, inbound and outbound call efforts, co ...

  • Sleep Inn & Suites Lancaster

    Front Desk/guest Service Agent

    2 weeks ago

    Sleep Inn & Suites Lancaster Lancaster, United States

    We are seeking a qualified physical front desk agent with a high level of professionalism and effective decision-making. · Applicant must have strong interpersonal and administrative skills. · **Key Requirements/ Qualifications**: · - Successful history as a front desk agent or r ...

  • Comfort Suites Manheim Lancaster PA 717-898-2926

    2 Nd Shift Front Desk Agent/night Auditor

    2 weeks ago

    Comfort Suites Manheim Lancaster PA 717-898-2926 Manheim, United States

    **Hours/ Shifts Available (rotating shifts & weekend availability a must) 3pm -11pm & 11PM- 7AM ( PART TIME AVAILABLE)** · ***:Guest Services Specialists ( Front desk Attendant) will assist guests throughout all stages of the guest's stay while upholding the company culture and v ...

  • Palette Hotels

    Front Desk Agent

    1 week ago

    Palette Hotels Carlisle, United States

    Position: Front Desk Agent - Homewood Su​​ites by Hilton Carlisle, PA · Essential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from c ...

  • Shaner

    Front Desk Agent

    1 week ago

    Shaner Middletown, United States

    Hotel Name: Fairfield by Marriott Harrisburg International Airport Address: 4 Terminal Drive, Middletown, PA 17057 Positions: Full-Time and Part-time Details: $15 an hour with full-time employment $14 an hour with part-time employment Part-time emplo Hotel, Agent, Front Desk, Int ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Lancaster, United States

    Looking for a beautiful, historical place to work? Join us at Lancaster Marriott at Penn Square and Lancaster County Convention Center today We have an opening for a Front Desk Agent who will be instrumental in servicing our guests. This is a positi Front Desk, Agent, Hospitality ...

  • Palette Hotels

    Front Desk Agent

    4 days ago

    Palette Hotels Carlisle, United States

    Position: Front Desk Agent - Homewood Suites by Hilton Carlisle, PA · Essential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from c ...

  • MCR Hotels

    Front Desk Agent

    2 weeks ago

    MCR Hotels Swatara, United States Full time

    Front Desk Agent · TownPlace Suites Harrisburg/Hersey, 450 Friendship Road, Harrisburg, Pennsylvania, United States of America · Req #6567 · Thursday, May 9, 2024 · The Full Time Front Desk Agent at the TownePlace Suites by Marriott Harrisburg Hershey is responsible for providing ...

  • Palette Hotels

    Front Desk Agent

    1 week ago

    Palette Hotels Carlisle, United States

    Job Description · Job DescriptionPosition: Front Desk Agent - Homewood Su​​ites by Hilton Carlisle, PA · Essential Duties and Responsibilities · As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an over ...

  • Aimbridge Hospitality

    Front Desk Agent

    3 days ago

    Aimbridge Hospitality Lancaster, United States

    Job Summary · Looking for a beautiful, historical place to work? Join us at Lancaster Marriott at Penn Square and Lancaster County Convention Center today We have an opening for a Front Desk Agent who will be instrumental in servicing our guests. This is a position where you can ...

  • MCR Hotels

    Front Desk Agent

    6 days ago

    MCR Hotels Harrisburg, United States

    The Full Time Front Desk Agent at the TownePlace Suites by Marriott Harrisburg Hershey is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. · ESSENTIAL FUNCTIONS: · Providing attentive, courteou ...

  • Aimbridge Hospitality

    Front Desk Agent

    5 days ago

    Aimbridge Hospitality Lancaster, United States

    Job Summary · Looking for a beautiful, historical place to work? Join us at Lancaster Marriott at Penn Square and Lancaster County Convention Center today We have an opening for a Front Desk Agent who will be instrumental in servicing our guests. This is a position where you can ...