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    Field Service Technician - Elko, United States - Sandvik

    Sandvik
    Sandvik Elko, United States

    4 weeks ago

    Default job background
    Description
    Sandvik Mining & Rock Solutions is looking for an

    Field Service Technician - Nevada/Utah Area

    If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining & Rock Solutions welcomes you to consider this fantastic Field Service Technician opportunity

    Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

    Key performance areas

    As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Nevada/Utah market.

    Additionally, the Field Service Technician will:
    • Inspect equipment for proper performance and determines faults and malfunctions
    • Adjust equipment and repair/replace defective parts components or systems according to scopes of work
    • Tests repaired equipment to ensure proper operational performance
    • Complete accurate time records, technical reports, failure reports, and parts lists
    • Actively participate in continuous improvement initiatives
    • Stay current with the industry, customer, product developments and technical best practices Customer Service
    • Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
    • Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
    • Ensure customer satisfaction within the area of primary responsibility
    The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditionsAs this role requires approximately 25% travel, you will be provided with a company vehicle.

    This position is located in the Nevada/Utah area

    Your profile

    You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 7 years industry related experience. Diesel and high voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction.

    The Field Service Technician will also possess:
    • A safety champion capable of working alone and stopping work, if required
    • Excellent troubleshooting ability with strong diagnostic and problem-solving skills
    • Excellent written and oral communication skills
    • Possess strong interpersonal skills with a customer service based personality
    • Knowledge of hydraulics, pneumatics and electrical systems
    • Ability to read blueprints and interpret equipment schematics
    • Must conform to ISO Standards
    Benefits

    Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement

    How to apply

    For immediate consideration, please apply online at to the Field Service Technician - Nevada/Utah position, Job ID#R0060724

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