Field Service Technician - Elko, United States - Epiroc Limited

Epiroc Limited Elko, United States

3 weeks ago

Description

Field Service Technicians provide timely service support for technical problems, monitoring, testing, and demonstrations that result in minimizing downtime, reducing costs, or promoting our product capabilities in the case of a test or demo. This individual will be responsible for troubleshooting, repairing, and installing parts as needed to maintain the equipment. We are looking for a candidate in Battle Mountain or Winnemucca Nevada, as this employee will be supporting supporting the mines in the western Nevada Region

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles, and outdoor weather conditions. Noise protection is required in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Field Service Technicians are occasionally exposed to high, precarious places, toxic or caustic chemicals, and the risk of electrical shock. This position is considered Safety Sensitive.

Responsibilities:

Providing technical support in the form of troubleshooting either by phone or on-site
Supplying parts information in the form of suggested stocking guides
Providing warranty support; evaluating and validating claims, discussing issues with the Product Company, and submitting service reports to support claims
Leading training for distributors and customers on all relevant features and benefits of using our products, including the creation of customized courses per the customer's needs
Primary training contact on equipment operation and proper use of consumables, such as rock drilling tools, ground reinforcement products, installation, and grinding equipment
Set up and monitoring of new or improved component testing
Tracking associated costs, or data from tests to ensure completion
Customizing solutions to address issues specific to customers
Communicating service and other relevant activities to Customers and Service Managers through daily service reports or relevant forms, e-mail, and telephone communication
Maintaining a courteous and professional demeanor and communication with customers and internal staff at all times

Requirements:

The successful employee should have a minimum of a Certificate of Completion from a Technical or Trade School, three years of related experience and/or training, or an equivalent combination of education and experience
Maintain required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the training program(s) needed to acquire the Training Certificates
Understanding of electrical and hydraulic schematics
Maintain a valid driver's license; a good driving record is required
If required to operate a commercial vehicle weighing more than 26,001 pounds, you must be able to pass all requirements necessary to obtain a Commercial Driver's License (CDL) for Department of Transportation (DOT) purposes; Employees must be at least 18 years of age to drive commercial motor vehicles (CMVs) within state lines (intrastate) only; Drivers must be at least 21 years old to drive commercial vehicles across state lines (interstate)
Previous work experience should have demonstrated a strong mechanical aptitude and good work ethic
Successful employees must be able to stand for extended periods if needed, use hands to feel, reach with hands and arms, and talk or hear
Travel is required in this position

Benefits:

Benefits eligibility begins the 1st of the month after the start date
Health care eligibility - including medical, dental, vision, prescription and telemedicine
Wellness Program
Employee discounts
Short and long-term disability insurance
Life and AD&D insurance
Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
Employee Assistance Program
401(k) plan
Direct deposit
Tuition reimbursement program
Paid Vacation - accrual based on Epiroc years of service

Pay Range:

$30 - $45 an hour. (This is an hourly paid position with overtime eligibility. Compensation determination is based on job-related factors, such as experience, education, geographic location, and other criterion).

Epiroc USA LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Employment at Epiroc USA LLC is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager, or executive of the company, other than the General Manager in signed writing, has any authority to alter the foregoing. The signature of this document serves as an acknowledgment of receipt and does not create a contract of employment.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at

Service Technician

1 week ago

Komatsu Elko, United States

Job Overview What we offer: · $5,000 signing bonus · Industry competitive wages · Generous 401K plan · Comprehensive benefits package · Boot, tool and pants reimbursement · Paid vacation · Company vehicle · Excellent job security · Ability to be a part of an exciting, innovati ...
Mobile Service Technician

2 days ago

HYTORC Elko, NV, United States

Beginning in 1968 HYTORC has established itself as the worldwide leader in hydraulic and pneumatic torque wrench manufacturing, and has become the most trusted name in the industry. Over our 50 year history we have focused on engineering new technologies while building a 24/7 ser ...
Field Service Diesel Technician

3 weeks ago

Cummins Elko, United States

Field Service Diesel Technician · Description · We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation (Elko, NV). · We offer sign on bonus and relocation · In this role, you will make an impact in the following w ...
service technician

2 weeks ago

Aerotek Elko, United States Full time

We are currently seeking for a full time Field Service Technician to service and maintain seismic and ground penetration radar systems at a number of open mining sites throughout Elko and some work in Salt Lake City. · The Field Service Technician will travel to perform scheduled ...
IT Service Desk Technician

3 weeks ago

Turner Staffing Group Elko, United States

Job Description · Job DescriptionPosition Description: · The successful candidate will be responsible for the configuration, installation, troubleshooting and repair of personal computers, printers, telephones, mobile devices and data communications equipment; configuration and s ...
Field Service Technician

3 weeks ago

Sandvik Elko, United States

Sandvik Mining & Rock Solutions is looking for an · Field Service Technician - Nevada/Utah Area · If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining & Rock Solutions welcomes you to consider this fantastic Field Service Technic ...
Service technician in the office

14 hours ago

Sapphire Solutions Elko, United States

For our client based in Weißensberg, Germany, we are currently looking for a Service Technician (m/f/g) as part of a recruitment process. · Responsibilities · Maintain and repair TV inspection systems and leak testing systems from both mechanical and electronic perspectives · Con ...
Field Service Technician

1 month ago

Hitachi Careers Elko, United States

Description · Duties and responsibilities: · Daily travel to customer sites, occasional overtime, and sporadic on-call emergency service is required to meet customers' needs. · Provides technical assistance on equipment start-ups, installations and repairs of compressed air syst ...
Building Technician Soft Services

2 weeks ago

FusionWorks Pinon, United States

As a Pinon Soft Services House Technician at Sodexo in 41751 Viersen, you are a repair expert and a "make-it-happen" wizard. With your helping hand, everything runs smoothly at the site, and if there are any issues, you are there to fix them immediately. Safety is always a top pr ...
Field Service Diesel Technician

1 month ago

Cummins Inc. Elko, United States Paid Work

Field Service Diesel Technician · Description · We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation (Ely, NV). · The home branch will be Elko branch 45 however the work location will be Ely Nevada which is loca ...
Carlin - IT Service Delivery Technician

4 weeks ago

Barrick Gold Elko, United States Full time

Position Description: · The successful candidate will be responsible for the configuration, installation, troubleshooting and repair of personal computers, printers, telephones, mobile devices and data communications equipment; configuration and support of mobile devices; instal ...
Service Technician

3 weeks ago

OneWall Communities , LLC. Middle River, United States

Job Description · Job DescriptionService Technician · OneWall Communities is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to ...
Field Service Technician

2 weeks ago

Fraza Middle River, United States

Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to pus ...
DoD SkillBridge Heavy Equipment Service Technician _ Elko, NV

2 weeks ago

Komatsu Elko, United States

*Please note: This is a military transitional program that does not provide compensation through Komatsu. You must be a current military Service Member eligible for the DOD SkillBridge program. · Komatsu, a leading global manufacturer and distributor of mining and construction eq ...
Aircraft Line Service Technician

2 days ago

GLOBAL MEDICAL RESPONSE Middle River, United States

Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compa ...
Field Service Technician II

1 week ago

Qualus Power Services Middle River, United States

Performs testing on low and medium voltage breakers including Megger, Ductor, Hi-Pot, Hi-Current, and Timing tests. Testing on power transformers including Power Factor, TTR, Insulation Resistance, Winding Resistance Computer skills would have to inc Field Service Technician, Ser ...
Cortez - Site Services Technician

3 weeks ago

Barrick Gold Corporation Carlin, United States

Position Description: · Are you a maintenance professional who is looking for career growth with a dynamic mining company? Nevada Gold Mines has the job for you · Our people division is growing, and we are looking for a Faculty Maintenance Technician to join our Cortez operations ...
Cortez - Site Services Supervisor

3 weeks ago

Barrick Elko, United States Full time

Job Summary: · This role provides technical assistance and support to all users of our IT systems, ensuring smooth operation and resolving issues. The ideal candidate should have excellent problem-solving skills, a strong technical background, and a passion for delivering except ...
Sample Prep Technician

1 week ago

Bureau Veritas Group Elko, United States Permanent

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES · Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic ...
Surgical Technician, Full-Time

5 days ago

Northeastern Nevada Regional Hospital Elko, United States Full time

Surgical Technician, Full-Time Northeastern Nevada Regional Hospital Description Northeastern Nevada Regional Hospital – Surgical Technician · Who We Are: · People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. No ...