-
Patient Registration Associate
3 weeks ago
Kaiser Permanente Lone Tree, United StatesSEIU Local 105 - $22.77 -$25.90 · "May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premium ...
-
Mammography Technologist
2 weeks ago
UC Health Lone Tree, United StatesLocation: UCHealth Lone Tree Care Center Park Meadows, US:CO:Lone Tree · Department: Rad Mammography Lone Tree · FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) · Shift: Days · Pay: $ $54.28 / hour. Pay is dependent on applicant's relevant experience · Minimum Requireme ...
-
Medical Assistant Ambulatory Clinic
1 week ago
UCHealth Lone Tree, United States Full time· Medical Assistant - Ambulatory Staffing Development Program - Yosemite · Department: Positions available in primary care and specialty care clinics. · Potential to develop and grow in a clinical ladder model. · FTE: Full Time Days, various shifts available, 4/10 schedule ava ...
-
Patient Access Specialist
1 week ago
UC Health Lone Tree, United States· Summary: · Performs receptionist, registration, and clerical duties associated with registering patient for services. · Work Schedule: Full Time Days · Responsibilities: · Meets with patient and/or patient's caregiver to exchange necessary information and documentation. Provid ...
-
Registered Nurse
1 week ago
Kaiser Permanente Lone Tree, United StatesJob Summary: · Practices professional nursing by the performance of both independent nursing functions and delegated medical functions in accordance with accepted practice standards. Such functions include the initiation and performance of nursing care through health promotion, s ...
-
Licensed Practical Nurse
3 days ago
Kaiser Permanente Lone Tree, United StatesSEIU Local 105 - *$25.44-$28.72 · "May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums ...
-
Certified Surgical Tech
4 days ago
Sky Ridge Surgery Center Lone Tree, United States SGRDescription · Hourly Wage Estimate: $ $39.01 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
Surgical First Assistant
2 weeks ago
Kaiser Permanente Lone Tree, United StatesSEIU Local 105 - *$37.35-$41.60 · "May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums ...
-
Assistant Director for Environmental Health
3 weeks ago
Douglas County, CO Castle Rock, United StatesAssistant Director for Environmental Health · Employment Type: 0 - Full-time Regular · Pay Range: $112, ,499.00 · Location: Castle Rock, CO · Overtime Exempt: Y · Elected Office / Department: PUBLIC HEALTH DEPARTMENT · The Assistant Director for Environmental Health oversees all ...
-
School Psychologist 2024-2025 School Year
3 days ago
Adams 12 Five Star Schools THORNTON, United StatesSchool Psychologist School Year JobID: 9924 · + Position Type: · Special Service Providers/ School Psychologist · + Date Posted: · 4/25/2024 · + Location: · Leroy Elementary School · + Closing Date: · Open Until Filled · SALARY INFORMATION: SEE CERTIFIED SALARY SCHEDULE ...
-
Advisor Consultant
2 weeks ago
TIAA Denver, United StatesJob Description · The Advisor Consultant will manage a defined territory (set by geography and/or Advisor segmentation), performing external sales functions. The Advisor Consultant will work within US Wealth Advisory Services team to drive sales in their defined territory across ...
-
Behavior Specialist 2024-2025 School Year
3 weeks ago
Adams 12 Five Star Schools THORNTON, United StatesBehavior Specialist School Year JobID: 10125 · + Position Type: · Student Support Services/ Behavior Specialist · + Date Posted: · 5/14/2024 · + Location: · Educational Support Center · + Closing Date: · Open Until Filled · SALARY INFORMATION:SEE CERTIFIED SALARY SCHEDUL ...
-
School Psychologist 2024-2025 School Year
3 days ago
Adams 12 Five Star Schools THORNTON, United StatesSchool Psychologist School Year JobID: 10155 · + Position Type: · Special Service Providers/ School Psychologist · + Date Posted: · 5/15/2024 · + Location: · Shadow Ridge Middle School · + Closing Date: · Open Until Filled · SALARY INFORMATION: SEE CERTIFIED SALARY SCHED ...
-
School Psychologist 2024-2025 School Year
3 weeks ago
Adams 12 Five Star Schools THORNTON, United StatesSchool Psychologist School Year JobID: 9855 · + Position Type: · Special Service Providers/ School Psychologist · + Date Posted: · 4/18/2024 · + Location: · Mountain View Elementary · + Date Available: · 08/05/2024 · + Closing Date: · Open Until Filled · SALARY INFORMA ...
-
Adams 12 Five Star Schools THORNTON, United StatesTOSA - Social Emotional Learning Specialist - SELS School Year) JobID: 10059 · + Position Type: · Dean/Inst Coach/Interventionist/TOSA/Coordinator/ Social Emotional Lrng Spec · + Date Posted: · 5/7/2024 · + Location: · Silver Creek Elementary · + Date Available: · 08/05/2 ...
-
Secretary - High School
3 weeks ago
Adams 12 Five Star Schools THORNTON, United StatesSecretary - High School JobID: 10124 · + Position Type: · School-Based Support/ Secretary, High School · + Date Posted: · 5/16/2024 · + Location: · Northglenn High School · + Closing Date: · 05/23/2024 · GRADE: G8 (Hourly Range/Step 1 - Step 8: $ $24.98) · MINIMUM HOURLY ...
-
Physician Internal Medicine
2 weeks ago
CommonSpirit Health Mountain Region Lakewood, United StatesWelcome to CommonSpirit Health Mountain Region: · CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the communi ...
-
Endocrinologist
2 weeks ago
CommonSpirit Health Mountain Region Lakewood, United StatesWelcome to CommonSpirit Health Mountain Region: · CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the communi ...
Patient Registration Associate - Lone Tree, United States - Kaiser Permanente
Description
SEIU Local 105 - $22.77 -$25.90"May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement.
Please refer to the respective collective bargaining agreement for additional information on such wage premiums:
Job Summary:
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision.
Essential Responsibilities:
Serves as ambassadors for Kaiser Permanente by exhibiting respectful, professional, courteous and friendly behavior towards and around our patients and members and supporting the member/patient experience.
Perform the Standard Registration Process for sign-in and check-in procedures. To include maintenance of member demographics, i.e. preferences of language, name and communication methods. Identify New Members and assist with packets.
Intake forms and follows department guidelines:
PFL/HIPAA/Disability and other forms part of the frontend process. To include electronic forms, CDs and questionnaires. Generate member printouts upon request (i.e. Billing report and Evidence of Coverage). Assist with scheduling routine and follow-up appointments as needed and directs members according to appointment and clinical notes. Handling incoming and outgoing communication for departments. Consistently demonstrates the ability to prioritize and multitask as it relates to the member experience. Meets and/or exceeds regional and departmental performance standards.
Uses available resources and tools to determine patient account status and eligibility.
Selects or creates the appropriate account type at time of registration for the following:
benefits, eligibility, patient liability, third party, coordination of benefits, venture programs, automobile insurance, workers compensation insurance, fee for service, or services for non-members.
Address complex eligibility issues, benefit explanation questions and billing and customer service concerns.Collect patient financial liabilities such as copay, pre-service dollars, deductibles and outstanding balance. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. May be responsible for ordering and maintaining cash/change orders.
Provides information and has expert knowledge of Kaiser Permanente and its health plan portfolio, services and business cycle. Provides clear & concise instruction to members for accessing website & other on-line tools. Along with resetting passwords and ordering replacement ID cards as needed.
Must pass Patient Registration Knowledge assessment two weeks after training at 90% or higher.
Demonstrates critical thinking and problem solving during challenging patient interactions and situations. Ability to recognize and to follow appropriate procedures for medical and non-medical emergencies. Video monitored with panic button linked to security services.
Performs advanced Account Reconciliation which may include:
Proactive reconciliation
Correcting known benefit issues
Account maintenance
Addressing and correcting eligibility issues.
Validating undistributed payments
Setting up payment plans for members
May work in fluctuating temperatures. May have to work in a high traffic area with constant interruptions. May work in a restricted space with artificial lighting, confined by computer and related equipment with limited movement.
May be required to stand or sit for extended periods of time and may rotate between work stations throughout the medical office.
Required to remain in assigned area and adhere to scheduled breaks and lunch. Medical office environment includes working in proximity to sick members with possible direct contact with potentially sick members. Some occupational lifting up to 30 lbs and squatting required.Other related duties as assigned.
Basic Qualifications:
Experience
Two (2) years of work experience involving public contact, clerical, reception.
Two (2) years of work experience involving cash handling or cash balance or reconciliation to include one (1) year of work experience using multiple business software applications simultaneously.
Education
High school graduation or General Education Development (GED) Diploma required.
License, Certification, Registration
N/A
Additional Requirements:
Strong verbal, written and interpersonal skills.
Must demonstrate excellent customer service orientation, problem solving and verbal communication ability. Must enjoy constant public contact.
Data Entry 4500 KPH with 5% error rate or less.
Typing with 35 wpm with 5% error rate or less.
Math assessment - must obtain a proficient score between 2.51 or above.
Comprehension/critical thinking must obtain a proficient score 2.51 or above.
Basic Computer Literacy must have a score 70% or higher.
Service assessment must obtain score in the 31st percentile or above.
Preferred Qualifications:
N/A
Float Position with 100% travel to cover all Colorado KP locations when needed
COMPANY:
KAISER
TITLE:
Patient Registration Associate
LOCATION:
Lone Tree, Colorado
REQNUMBER:
External hires must pass a background check/drug screen.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
