- Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
- Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
- Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
- Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
- Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
- Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
- Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
- Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
- Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
- Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
- Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
- Provide excellent customer service to address questions and concerns related to the enrollment process.
- Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
- Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
- Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
- Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
- Experience with Microsoft Excel for data management, coordination, and reporting.
- Ability to adapt to changing security procedures and requirements.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Attention to detail and strong organizational skills.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
- Perform other job-related duties as assigned.
- High School diploma, GED certification
- US Citizenship required.
- Active Public Trust/MBI clearance or the ability to obtain one.
-
Citizant Memphis, United States Full timeJob Description · Salary Range: $34,100 - $41,000 (depending on experience). · ** Duties and Responsibilities:** · Enrollment Process Management: · Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Up ...
-
Christ Community Health Services Memphis, United StatesResident - Family Medicine, Internal Medicine, and Pediatric · Memphis, TN · Title: Clinical Rotation · Status: full-time unpaid · Eligible: Residents (at least PGY2 or above) · POSITION SUMMARY · Experience healthcare for urban underserved patients, as you work alongside a prece ...
-
Clinical Shadowing
3 days ago
Christ Community Health Services Memphis, United StatesCLINICAL SHADOWING (student) · Memphis, TN · • Education · Description · JOB DESCRIPTION · Title: Clinical Shadowing · Location: variable · Department: variable · Status: part-time or full-time; unpaid · Eligible: pre-MD/DO students, pre-NP, pre-PA, pre-Dental, pre-Psychology · ...
-
RESIDENT - Obstetrics / Gynecology
3 days ago
Christ Community Health Services Memphis, United States· JOB DESCRIPTION · Title: Clinical Rotation · Location: Baptist Women's Hospital · Department: Obstetrics-Gynecology · Status: full-time unpaid · Eligible: Residents (at least PGY2 or above) · MD/DO, NP, PA students, please see CLINICAL ROTATION--OUTPATIENT OBSTETRICS job listi ...
-
Clinical Rotation
1 week ago
Christ Community Health Services Memphis, TN, United StatesJOB DESCRIPTION · Title: Clinical Rotation · Location: variable · Department: Pediatrics · Status: full-time unpaid · Eligible: MD/DO Students, Residents (PGY), NP Students, PA Students · (Pre-med/pre-NP/pre-PA students, please see CLINICAL SHADOWING job listing) · * Please only ...
-
Clinical Rotation
1 week ago
Christ Community Health Services Memphis, TN, United StatesJOB DESCRIPTION · Title: Clinical Rotation · Location: Women's Health Center · Department: Obstetrics-Gynecology · Status: full-time unpaid · Eligible: MD/DO Students, Residents (PGY), NP Students, PA Students · (Pre-med/pre-NP/pre-PA students, please see CLINICAL SHADOWING job l ...
-
Christ Community Health Services Memphis, United StatesJob Description · Job DescriptionResident - Family Medicine, Internal Medicine, and Pediatric · Memphis, TN · Title: Clinical Rotation · Status: full-time unpaid · Eligible: Residents (at least PGY2 or above) · POSITION SUMMARY · Experience healthcare for urban underserved patien ...
-
RESIDENT - Obstetrics / Gynecology
4 days ago
Christ Community Health Services Memphis, United StatesJob Description · Job DescriptionDescriptionJOB DESCRIPTION · Title: Clinical Rotation · Location: Baptist Women's Hospital · Department: Obstetrics-Gynecology · Status: full-time unpaid · Eligible: Residents (at least PGY2 or above) · MD/DO, NP, PA students, please see CLINICAL ...
-
Territory Sales Manager
2 weeks ago
Taniumfederal Memphis, United States**Territory Sales Manager - Memphis / Nashville** · at Tanium Remote, US **Territory Sales Manager - Job Description** · **The Basics:** · As a Territory Sales Manager on the Tanium field sales team, you will be responsible for generating opportunities to position the Tanium p ...
-
Seeking Bodily Injury Claims Adjusters
2 weeks ago
Morgan & Morgan Memphis, United States**Seeking Bodily Injury Claims Adjusters** · at Morgan & Morgan, P.A. Memphis, Tennessee, United States At Morgan & Morgan, the work we do matters. For millions of Americans, were their last line of defense against insurance companies, large corporations or defective goods. From ...
-
Branch Warehouse
1 week ago
Crystal Clean Memphis, United States**Branch Warehouse** · at Heritage-Crystal Clean, LLC Memphis, TN **Heritage-Crystal Clean (HCC)** is a publicly traded company that continues to be a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our ...
-
Breaker 2
3 days ago
Inter-Con Security Systems, Inc. Memphis, United StatesEmployment Opportunity · At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, ...
-
Shift Supervisor
2 weeks ago
Inter-Con Security Memphis, United StatesJob Details · Level · Experienced · Job Location · Memphis Memphis, TN · Salary Range · $ $19.00 Hourly · Job Shift · Any · Description · Overview · Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security so ...
-
Phlebotomist
1 week ago
CSL Plasma Memphis, United StatesResponsibilities: · Mgr Center · Has overall authority for center operations production goals, monitor net yields, and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. · Manage all inventories to the optimum le ...
-
Center Supervisor
4 hours ago
CSL Plasma Memphis, United StatesResponsibilities:Mgr Center- · Has overall authority for center operations production goals, monitor net yields, and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records.- · Manage all inventories to the optimum leve ...
-
Center Supervisor
1 day ago
CSL Plasma Memphis, United StatesResponsibilities · Mgr Center · * Has overall authority for center operations production goals, monitor net yields, and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. · * Manage all inventories to the optimum ...
-
Center Supervisor
4 days ago
CSL Plasma Memphis, United StatesResponsibilities: · Mgr Center · Has overall authority for center operations production goals, monitor net yields, and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records. · Manage all inventories to the optimum le ...
-
CDL Driver
1 week ago
Tradebeusa Millington, United States**Tradebe Environmental Services** · **CDL Driver - Class A** · **Millington, TN - Full Time** · Competitive pay and benefits · Student loan repayment assistance · Generous vacation and sick plans · Medical (including telehealth), dental and vision · 401k Retirement · Fle ...
-
Southeast Facility Health and Safety Manager
2 weeks ago
Tradebeusa Millington, United States**Tradebe Environmental Services** · **Southeast Facility Health and Safety Manager** · **HQ - Millington, TN - Full Time** · Tradebe is an international leader in waste reclamation and recycling solutions managing more than two million tons of waste annually, recycling 60% of ...
-
Heavy Equipment Mechanic
2 weeks ago
ManTech International Corporation Fort Irwin, United StatesSecure our Nation, Ignite your FutureMust be a U.S. Citizen to be considered. Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national securi ...
HSPD-12: Government Badging - Memphis, United States - Citizant
Description
Job Description
Job DescriptionCompany DescriptionCitizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job DescriptionSalary Range: $34,100 - $41,000 (depending on experience).
Duties and Responsibilities:
Enrollment Process Management:
Documentation and Data Collection:
Verification and Authentication:
Data Security and Privacy:
Communication:
Recordkeeping:
Compliance and Training:
Required Competencies:
Education:
Clearance Requirement:
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.