Director of Customer Experience - Lakewood, United States - Aidace

Aidace
Aidace
Verified Company
Lakewood, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Are you someone that worked with Nursing Home Medicaid? A bit tech savvy? A bit of a peoples person? Someone that can build processes, lead a team, and develop relationships easily?

Well, where have you been hiding??

This position will EXCITE you.

  • If you have not worked with Nursing Home Medicaid this job will not be for you. This job is not one where learning Nursing Home Medicaid for the first time would make sense.
  • We are looking for a
    Director of Customer Experience to work with our Nursing Home clients.
  • Remote
  • There will be travel in this position


What are the
Director of Customer Experience responsibilities? Well, the primary responsibility is ensuring that our customers have a great experience using our Medicaid Pending software.

Along with that comes building our our cutsomer support processes, leading the customer support team, leading the onboarding our clients, and working day to day with clients to help them achieve their goals.

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