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Customer Experience Specialist
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Customer Experience Specialist- Remote
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Director of Customer Experience - Lakewood, United States - Aidace
Description
Aidace - Are you someone that worked with Nursing Home Medicaid? A bit tech savvy? A bit of a peoples person? Someone that can build processes, lead a team, and develop relationships easily?Well, where have you been hiding??
This position will EXCITE you.
Before you click apply there are a few things you should know.
If you have not worked with Nursing Home Medicaid this job will not be for you. This job is not one where learning Nursing Home Medicaid for the first time would make sense.
We are looking for a Director of Customer Experience to work with our Nursing Home clients.
Remote
There will be travel in this position
What are the Director of Customer Experience responsibilities? Well, the primary responsibility is ensuring that our customers have a great experience using our Medicaid Pending software.
Along with that comes building our our cutsomer support processes, leading the customer support team, leading the onboarding our clients, and working day to day with clients to help them achieve their goals.