functional analyst - Charlotte, United States - Compass Group USA

Compass Group USA Charlotte, United States

4 weeks ago

Description

FUNCTIONAL ANALYST (HYBRID)Click Here to Apply OnlineJob Description Compass Corporate A family of companies and experiencesAs the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results.

If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service.

Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family todaygreat people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:
Compass Group, the world's largest contract foodservice company, has a Great Opportunity for career development and growth here in our Charlotte, NC office for our Compass Technology Group in the role of Functional Analyst

Primary Responsibilities:
The Functional Analyst will provide system analysis, configuration, QA and support for Enterprise level time and attendance applications.

Key responsibilities include but not limited to:

Work directly with business team members, developers, and user community to identify business needs and interpret them as application requirements primarily related to time and attendance/payroll systemsConfigure complex business pay and entitlement rules in the application pertaining to state and federal labor laws such as overtime, vacation, guarantee, grace pay etc.

Assist the business with the creation, testing and implementation of feature enhancements with web-based time and attendance/payroll applicationsProvide second level supportDraft requirements and specifications documentation, complete to signoff and validate deliverables to specificationsFunction as primary liaison between business and developersWrite and execute functional test scripts and coordinate with other analysts for system integration testing Learn about Compass's complex business and facilitate initiatives and decisions across many user groups.

Qualifications:
Bachelor's degree required.

At least 5 years of experience in functional analysis role, preferably on a time and attendance system A solid track record of the following are a must:

Team-orientation with a desire to build positive, effective relationshipsExcellent organizational and time management skillsProven experience in software requirements elicitationBeing proactive in organizing people and tasks in order to meet deadlines.

Ability to question whether certain functionality is a must have or not in order to control scopeThinking through problems and suggested solutions to identify strengths and weaknesses in the solution with an eye to future supportability and growthActive listening:

Asking questions in order to ensure that what is being said is being fully understoodProactive communication: Consistently keep management and team members advised on progress through effective communicationOn time development of user stories, application requirements, and/or process flow diagramsUse of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitationThe ability to work independently and in a team environmentCreative problem solving skillsManaging conflicting priorities and gaining consensus across multiple user groupsCommitted and enthusiastic approach to supporting business customers and end users.

Excellent written and verbal communication skills Special Skills Desired:

Experience with time and attendance systems and configuration of complex pay rulesExperience with a formal SDLC Experience working in an Agile / Scrum environmentFormal training or certification in Business Analysis, group facilitationExperience with SQL queriesApply to Compass Group todayClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer:

this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

We encourage applicants with a criminal history (and driving history) to pass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)

Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID:1287125Compass CorporateMichelle Lombardozzi[[req_classification]]

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