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    concierge guest services/tour specialist - New Orleans, United States - Spinato Management Corporation

    Spinato Management Corporation
    Spinato Management Corporation New Orleans, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionWe are seeking a Concierge Guest Services to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

    Responsibilities:
    • Respond to guest needs, requests, and complaints
    • Assist guest in booking activities during their stay
    • Assist guests with directions & recommendations
    • Keep records of all tours sold & guest leisure activities booked
    • Communicate pertinent guest information to designated departments
    Qualifications:
    • Previous experience in customer service, front desk service, or other related fields
    • Ability to build rapport with guests
    • Strong organizational skills
    • Excellent written and verbal communication skills
    • Knowledge of New Orleans area a must


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