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    Guest Service Agent - Houston, United States - Hilton Garden Inn

    Hilton Garden Inn
    Hilton Garden Inn Houston, United States

    2 weeks ago

    Default job background
    Full time
    Description

    With more than 130,000 team members working in every facet of the hospitality industry, Hilton Worldwide offers career opportunities at our corporate offices, call centers and more than 3,750 hotels in 84 countries/territories.

    With a history of promoting from within the company and providing opportunities for personal and professional development, what may start out as a part-time job can lead to a long-term career.

    Guest Service Agent

    Responsibilities:

    • Provide every guest with a personal, exceptional experience
    • Ensure prompt, professional and efficient operations at the front desk
    • Providing engaging and distinctive guest service
    • Uphold hotel policies and procedures
    • Follow all required standards and procedures

    Requirements:

    • Previous Hotel Experience
    • Ability to solve problems and multitask
    • High energy and enthusiasm for guest service
    • Hilton experience preferred

    Requirements

    Previous hotel/resort experience REQUIRED Previous Hilton OnQ experience/certification preferred With more than 130,000 team members working in every facet of the hospitality industry, Hilton Worldwide offers career opportunities at our corporate offices, call centers and more than 3,750 hotels in 84 countries/territories. With a history of promoting from within the company and providing opportunities for personal and professional development, what may start out as a part-time job can lead to a long-term career. Guest Service Agent Responsibilities: . Provide every guest with a personal, exceptional experience . Ensure prompt, professional and efficient operations at the front desk . Providing engaging and distinctive guest service . Uphold hotel policies and procedures . Follow all required standards and procedures Requirements: . Previous Hotel Experience . Ability to solve problems and multitask . High energy and enthusiasm for guest service . Hilton experience preferred

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