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    Utilization Review Specialist - Minneapolis, United States - UCare Minnesota

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    Description

    ABOUT UCARE
    UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.


    WORKING AT UCARE
    Working at UCare is more than a career; it's a mission.

    A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other.

    Employees join UCare and stay because of the opportunity to have a purpose-driven job.


    Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 14 consecutive years since the awards program began.

    It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences.

    Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.

    Position Description


    As a Utilization Review (UR) Specialist, you will be responsible to evaluate member specific clinical information against objective, standardized criteria to determine medical necessity, appropriateness, and efficiency of specific services the organization has targeted for prior authorization.

    Identify care management needs and refer members to care management as appropriate.


    • Complete the continuum of the utilization review processes within the established department turnaround times including: first level medical necessity review, consultation with Medical Directors and/or healthcare providers, and/or facilitate peer to peer discussions when applicable.
    • Review medical records as part of prior authorization review for services and/or review of acute care admissions and concurrent length of stay review.
    • Partner with healthcare providers to assess member's discharge needs for post-acute care, actively participate to assist with transition of care, and to establish care support.
    • Refer cases to Case Management for potential case management activities based on identified member needs or utilization specific concerns.
    • Develop a comprehensive knowledge of member benefits for each product; understand, implement, and support the Evidence of Coverage, and follow organization policies as they relate to member benefits.
    • Provide medical necessity review for published authorization strategies, medical policies, review criteria, review standards, and regulatory requirements in the application of the utilization review process.
    • Understand and support the organization's provider network and contracts.
    • Document review activities in accordance with professional nursing and established organizational standards.
    • Participate in Holiday On-Call Coverage and monthly late nurse rotation.
    • Participate in and pass Annual Regulatory Inter-Rater Reliability testing.
    • Collaborate with claims, provider assistance center, and provider relations and contracting in ad hoc provider education.
    • Participate in cross-departmental workgroups or teams as assigned.
    • Other projects and duties as assigned.

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