Quality Manager - Atlanta, United States - Kids Health First

Kids Health First Atlanta, United States

4 weeks ago

Description

Job Description

Job DescriptionAre you an experienced professional in quality assurance with a passion for driving excellence and innovation? An Atlanta-based Pediatric Clinically Integrated Network is looking for a dynamic and detail-oriented Quality Manager to lead our quality initiatives and foster continuous improvement across our organization. This is a locally remote position - meaning you need to be within driving distance of Atlanta to attend meetings.

Key Responsibilities:

Management:

Directly oversee and manage employees, providing leadership, guidance, and responsibility management.
Focus on employee development, team building, and enhancing interdepartmental connectivity.

Quality/Utilization Management:

Manage Emergency Department, Laboratory, and Pharmacy metrics to optimize utilization while ensuring minimal disruption to service and patient flow.
Apply a solid understanding of QI methodologies using a plug-and-play approach that integrates seamlessly into practice operations, addressing utilization metrics and primary care preventative metrics as needed.

Coaching and Engagement:

Serve as the primary contact for practice outreach, dedicated to elevating quality across operations and ensuring alignment with contract performance criteria.
Facilitate knowledge transfer between high-performing and underperforming practices, focusing on implementing strategies that are straightforward and minimally disruptive.

Communication and Service:

Act as the principal interface for private practices, focusing on quality-specific discussions that highlight the significance and benefits of suggested changes.
Provide exemplary service to practices, ensuring interactions are clear, persuasive, and underscore the critical need for buy-in to achieve contract performance targets.

Metrics and Operationalization:

Demonstrate thorough knowledge of quality metrics relevant to private practices and their impact on operational and contractual performance.
Skillfully translate this understanding into clear, actionable strategies with concise instructions for immediate action: 'You can make these few changes by adding them to your workflow tomorrow...'

Implementation and Buy-in:

Offer concise, easy-to-follow instructions that encourage immediate implementation without disrupting existing practice operations.
Clearly articulate the importance of the changes, fostering understanding and buy-in from practice staff to ensure cooperative implementation and successful contract performance.

If you have a proven track record in quality management and are committed to operational excellence, we invite you to apply for the Quality Manager position. Join us and make a significant impact on our mission to deliver exceptional value to our membership.

When you choose us, you choose Quality - Care - Innovation...First

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