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    Clinical Educator/Clinical Consultant - New York City, United States - Customer Service Associates

    Customer Service Associates
    Customer Service Associates New York City, United States

    7 hours ago

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    Description
    Clinical Consultant / Clinical Educator

    for Critical Care Monitoring Devices and Clinical Applications

    Full-Time Traveling opportunities for candidates in California metropolitan areas.

    Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to

    Clinical Consultant / Clinical Educator for Critical Care Monitoring Devices and Clinical Applications

    Traveling opportunities open nationwide for candidates in metropolitan areas

    Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to your peers? Ever wonder what it would be like to travel, explore new environments, while meeting and training new colleagues? If so, we invite you to partner with us for an opportunity as a traveling per diem Clinical Educator


    Our Clinical Solutions division offers a unique and exciting professional growth opportunity in the medical device and clinical information systems arena.

    We provide clinical application support for the world's top patient monitoring device company. They travel to healthcare facilities to provide end-user training, configuration and go-live support.


    We and our client are committed to your success The orientation for this role is typically 6 months long and includes classroom and field training.

    You will learn a lot about yourself, healthcare management and operations, and an assortment of clinical practices and implementations. You can become an expert in the latest healthcare technology and develop or enhance many professional skills.

    We are not a recruitment agency and these positions are benefit eligible


    Our benefits include:
    health, dental, vision, and life insurance; short and long-term disability, 401k and more. Travel time is compensated; plus, a corporate credit card is available for business travel expenses

    After orientation, we offer two different options: Full-time via per diem status or part-time via per diem status. Most of our awesome Clinical Educators work full-time via per diem status which still allows some flexibility. Availability and work requirements increase for those working full-time via per diem status as they are benefit eligible. For those interested in working part-time per diem, we require a 3-4 week commitment every month during orientation.

    If you have the qualifications listed below and a commitment to the requirements, all you need to bring is yourself and enthusiasm


    Availability and Travel requirements:

    • Schedule requirement: Maintain 4-5 consecutive days of availability Monday through Friday with the ability to travel late on Sundays, late Friday evenings, or Saturday mornings. The part-time per diem requirement is 2 weeks per month. The full-time per diem requirements are 4 weeks per month, most months.
    • Readiness and willingness to work all shifts (Days, Evenings, and Nights) without disinclination or declination.
    • Ability to travel for several consecutive overnights across a state territory.
    • Must live within 1 hour of a major US airport for air travel needs (including willingness to fly regional jets) and have access to reliable transportation for drivable assignments 4-5 hours from home.

    Essential Functions and Responsibilities:

    • Travels to customer sites to educate and support healthcare professionals in operating their critical care monitors proficiently and safely.
    • Configures or design monitor set-up per client company directed parameters and customer consultation.
    • Provides post-sales end-user education classes/in-services.
    • Delivers go-live support with new monitors or upgrades.
    • Upholds customer focus by proactive assessment and appropriate communication/escalation of customer needs and solutions.
    • Communicates with client company Clinical Specialists and completes documentation, as required.
    • Maintains competency on product via company provided training events (classroom training, online learning modules, etc.)
    • Optimizes travel strategies for cost savings.
    • Maintains successful completion of corporate and client training modules.
    • Completes expense and hourly reports as outlined.
    • Meets and maintains vendor credentialing requirements with immunizations and related medical requirements.
    • Sustains current driver's license and acceptable driving record.
    Qualifications

    Minimum Professional Qualifications


    • Current licensure as a Registered Nurse.
    • 3 solid and recent years of critical care experience (ICU, CCU, PICU, NICU, ED, etc).
    • In-depth knowledge of the critical care environment and clinical applications (interpreting cardiac rhythms and ST-segments, bedside cardiac monitoring devices and central station monitoring, invasive lines and pressure monitoring; including cardiac output, wedge pressures, etc).
    • High level of initiative, accountability and professionalism. This includes a customer service attitude which exceeds customer expectations and brings value for our client's end-users
    • Exceptional communication, presentation/training, interpersonal relationship, and critical thinking skills.
    • Computer literacy: Comfortable with Windows, MS Office Suite applications (Word, Excel, Outlook), and networks.
    • Experienced in frequent domestic travel and capacity to make and schedule own travel arrangements and other activities.

    Preferred Qualifications:

    • 5 recent years of critical care experience (ICU, CCU, PICU, NICU, ED, etc.)
    • Formalized end-user education/in-service experience.
    • Bachelor's degree in nursing.

    Work Environment and Physical Demands:
    The work environment and physical demands described below represent the activities and surroundings of the positions.


    • Frequent overnight business travel via air, train and automobile across multiple time zones.
    • Conditions such as cleanliness, comfort, weather, and safety may vary widely.
    • Ability to be managed remotely and work autonomously in dynamic, fast paced environments with high demands and pressures.
    • Clinical settings and business travel can involve environmental exposure to infectious disease, hazardous agents, etc.
    • Regularly required to sit, stand, walk, reach, bend/twist, sit, climb, crawl and stoop for extended periods of time.
    • Involves speaking with and hearing end-users, seeing screen colors and hearing device alarms for configuration, teaching, and troubleshooting.
    • Confirmation of medical screenings and/or required vaccinations : COVID-19, MMR, Flu and others determined by client work or customer work site requirement.
    General company information can be found @

    "Pay-it-forward"/Referral bonus: If this opportunity is not right for you, please take a moment and forward this opportunity to your colleagues who match the qualifications. If your exceptional clinician mentions you during the interview process and becomes part of the EMSAR clinical team, we will pay you a $100 referral bonus.


    We are looking for Critical Care RNs near major metropolitan areas, including: Portland, OR; Seattle, WA; Albuquerque, NM: Las Vegas, NV; Reno, NV; Phoenix, AZ; Denver, CO; Fargo, ND; Bismarck, ND; Houston, TX; San Antonio, TX; Austin, TX; Dallas, TX; Little Rock, AR; Chicago, IL; Indianapolis, IN; Detroit, MI; Grand Rapids, MI; St.

    Louis, MO; Nashville, TN; Atlanta, GA; Kansas City, KS; Omaha, NE; Des Moines, IA; Duluth, MN:

    Rochester, MN; Minneapolis, MN; Jacksonsville, FL; Atlanta, GA; Charlotte, NC; Raleigh, NC; Charleston, SC; Columbus, OH; Cincinnati, OH; Dayton, OH; Akron, OH; Cleveland, OH; Louisville, KY; Lexington, KY; Burlington, VT; Manchester, VT; New York, NY; White Plains, NY; Syracuse, NY Rochester, NY; Hartford, CT; New Haven, CT; Jersey City, NJ; Newark, NJ; Morristown, NJ; New Brunswick, NJ; Bergenfield, NJ; Trenton, NJ; Manchester, NH; Providence, RI; Philadelphia, PA; Baltimore, MD; Washington D.C.

    ; Richmond, VA; VA Beach, VA:
    Rochester, NY; Syracuse, NY; Hagerstown, MD; White Plains, NY and more


    If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.

    You may contact EMSAR Human Resources at for assistance.


    EMSAR is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, gender, pregnancy, age, physical or mental disability, genetic information, service in the uniformed services, or any other basis protected by federal, state or local law.

    This Employer participates in E-Verify, a service of DHS and SSA.

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