- Interview, hire, train, coach, and counsel all Citrus Club teammates.
- Assist with managing payroll for Citrus Club teammates.
- Organize, build, and maintain a professional work environment.
- Develop and maintain standard operating procedures for Citrus Club.
- Address guest feedback and concerns promptly to ensure a high level of guest satisfaction.
- Manage and coordinate the timely and accurate delivery of food and beverages to guest rooms.
- Ensure orders are prepared and presented to the highest quality standards.
- Oversee order accuracy and ensure all special requests are fulfilled.
- Develop and implement strategies to increase Citrus Club revenue, such as promotions and upselling.
- Monitor and prepare reports for Citrus Club sales and revenue performance, and adjust strategies as needed.
- Control costs to maximize departmental profitability.
- Maintain proper inventory levels of Citrus Club supplies, including food, beverages, and service equipment.
- Provide recommendations for improvements and future planning.
- Assist the Food & Beverage management team in other F&B outlets as needed.
- Assist with special projects as assigned.
- Participate in service culture by circulating on the floor, continually checking in with guests and service staff to ensure satisfaction.
- Conduct pre-shift departmental meetings and communicate pertinent information to teammates.
- Ensure the department abides by all safety and sanitation policies.
- Represent the Food & Beverage Managers in their absence.
- High school diploma/GED required; Bachelor's degree preferred.
- Previous POS experience.
- Previous experience in an upscale or luxury hotel operation, including restaurants, and bars preferred.
- Excellent customer service and problem-solving abilities.
- Knowledge of food and alcoholic beverages required.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Competitive Pay
- Advancement & Growth Opportunities
- Flexible Paid Time Off
- 401K with Company Match
- Education Reimbursement
- Free Downtown Parking
- Subsidized Medical, Dental, & Vision Coverage for Full-Time Teammates
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Citrus Club Assistant Manager - Charleston, United States - Dewberry Hospitality
2 weeks ago
Description
SUMMARY:
The Citrus Club Assistant Manager will provide support to the Citrus Club Manager to ensure exceptional guest experiences, uphold 5-Star Luxury Service Standards, oversee staff, and maximize revenue for the department.
ESSENTIAL FUNCTIONS:
Major areas of responsibility include, but are not limited to:
QUALIFICATIONS:
BENEFITS OF JOINING THE DEWBERRY TEAM:
More detail about Dewberry Hospitality , please visit
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