- Bachelor's degree from a four-year college or university.
- Hospitality Management major preferred.
- Six or more years of related experience with three or more years as a manager.
- Substantial private club or hospitality industry experience with management and supervisory experience and progressive professional advancement.
- Food and beverage cost controls and operating procedures
- Accounting
- Menu Design
- Marketing and promotion
- Wine, spirits, and bar operations
- Point of Sales Systems
- Strong interpersonal and organizational skills
- Polished, professional appearance and presentation
- Build, train, and maintain strong employee team
- Effective communication skills
- Background and Experience as a Sommelier
- Background and Experience as Mixologist
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Food and Beverage Director - Birmingham, United States - The Country Club of Birmingham
Description
Job Description
Job DescriptionFood and Beverage Director Direct Reports include:
Beverage Manager
Assistant Manager – Banquet Operations
Assistant Manager – Dining Operations
Assistant Manager – Milner's
19th Hole Supervisor
Snack Stand Employees
Job Description
Education and/or Experience
Job Knowledge, Core Competencies, and Expectations
Job Summary (Essential Functions)
Responsible for club's front of the house dining services, including special events, throughout the club. Plans, implements, and monitors departmental budgets. Hires, trains, and supervises team leaders to deliver Platinum Level service to members and guests, consistently exceeding expectations, and needs.
Job Tasks/Duties
· Develops an operating budget for each of the department's revenue outlets; monitors and takes corrective action as necessary to help assure that budgeted sales and cost goals are attained.
· Responsible for proper cash and charge procedures, guest check analysis, tip reports, ticket controls and daily sales reports and analysis.
· Manages the department's long-range staffing needs.
· Assists in recruitment, training, supervision and separation of food and beverage staff.
· Helps plan and approves the organizational chart and staffing and scheduling plans.
· Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
· Monitors employee records to minimize overtime and keep labor costs within budget.
· Assures that all standard operating procedures for revenue and cost control are in place and consistently followed.
· Assures that all applicable club policies and procedures are followed.
· Helps plan and approves external and internal marketing and sales promotion activities for the
· department's outlets and special club events.
· Establishes quantity and quality output standards for personnel in all positions within the department.
· Ensures all legal requirements are consistently followed, including wage/ hour and federal, state or local laws for food safety and the sale/consumption of alcoholic beverages.
· Ensure all energy management, preventive maintenance and other standards are consistently met.
· Ensures that all new employees receive the appropriate safety instructions and training; establishes and enforces all safety policies and procedures including OSHA regulations and ensures that appropriate proof of training is documented to the employees' personnel files.
· Research new products and evaluates their cost and profit benefits.
· Monitors purchasing and receiving procedures to ensure proper quantity, quality, and price for all purchases.
· Greets guests and oversees actual service on a routine, random basis.
· Helps develop wine lists and wine sales promotion programs.
· Establishes, updates, and maintains all written standards and procedures for the department as needed.
· Addresses member and guest complaints and advises the Assistant General Manager about appropriate corrective actions taken.
· Serves as an ad hoc member of appropriate club committees.
· Monitors appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
· Monitors employee dress codes according to policies and procedures.
· Approves all product invoices before submitting to the Accounting Department.
· Monitors or manages physical inventory verification and provides updated information to
· the Accounting Department.
· Responsible for the proper accounting and reconciliation of the point-of-sale and member revenues.
· Maintains records of special events, house counts, food covers and daily business volumes.
· Audits and approves bi-weekly payroll.
· Responsible for long-range planning for the department in concert with the club's planning process.
· Establishes and maintains professional business relations with vendors.
· Works with the club's Chief Financial Officer to identify and develop operating reports and for ongoing control of the department.
· Recommends operating hours for all food and beverage outlets.
· Serves as manager-on-duty on a scheduled basis.
· Complete periodic china, glass, and silverware inventories.
· Implement and monitor sanitation and cleaning schedules.
· Completes other appropriate assignments from the Assistant General Manager.
Licenses and Special Requirements
· Food Safety Certification
· Alcoholic Beverage Certification
· Minimum Level 1 Sommelier, Certified Sommelier Advantageous
· Certification as a Mixologist or advancement towards certification
Company DescriptionFounded in 1898, The Country Club of Birmingham offers superior social and recreational services to its members and their families.