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Medford

    Part Time - Medford, United States - Lowe's Companies

    Lowe's Companies
    Lowe's Companies Medford, United States

    3 weeks ago

    Default job background
    Part time
    Description
    Essential Functions:
    • Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
    • Approaches and interacts with customers to proactively recommend products and services appropriately
    • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
    • Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
    • Thanks the customer for their business and invites them back to shop at Lowe's
    Customer Service
    • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs
    • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
    • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
    • Demonstrates sincere appreciation to customers
    • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
    • Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities
    • Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
    • Provides proper monetary change to CSA Front End associates for register activities
    • Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)
    • Removes security tags, verifies product information, and bags merchandise for customers
    • Answers incoming phone calls and directs calls
    • Opens additional registers when necessary to ensure enough coverage
    • Assists in line vesting to help quick turnaround time for checkout
    In-stock
    • Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
    • Inspects returned merchandise for damages
    • Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
    • Reviews and places online orders and returned merchandise in the appropriate areas
    • Looks up product information and competitor prices for products to verify price match
    • Records all items that are used in the store on the store use lists
    Clean and Safe Stores
    • Obtains safety bags from the cash office and monitors the amount of cash in the drawers
    • Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
    • Detects common signs of theft and promptly communicates them to management and/or Asset Protection
    • Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
    • Maintains a safe and secure work environment by conducting daily safety reviews and noting hazards
    • Adheres to all safety requirements relevant to one's regular job duties
    • Operates store equipment as needed depending on one specific role and department
    General
    • This individual is held accountable for other duties as assigned
    Minimum Requirements:
    • Less than 1 year of experience using a computer
    • Less than 1 year of experience using common retail technology
    • 1 to 2 years of retail experience as a cashier
    • Must be able to lift items weighing up to 15 pounds
    Preferences
    • High school diploma or equivalent
    • 1 to 2 years of experience identifying and selling products based on customer needs
    • 1 to 2 years of experience as a head cashier
    • 1 to 2 years of experience working in any department at a Lowe's retail store
    • 1 to 2 years of supervisory experience in any field
    • Less than a year of retail experience detecting common signs of theft

    Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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