Itsm Application Developer - Washington, United States - IntelliDyne

IntelliDyne

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Application Developer (ITSM):

About This Role
IntelliDyne, LLC is seeking an Application Developer to support a new ITSM initiative for one of our existing contracts. This division consists of a team of technical leaders that deliver advanced technical solutions to government organizations.

Our customers have high standards, are technically adept, and use our products daily to support their mission of protecting national security.

Location:
Washington, DC

Clearance:
Must be eligible for DOD Top Secret (Active DOD Secret or higher preferred)

Type:
Exempt

Responsibilities:

Actively develop improvement initiatives and solutions to enhance documentation and improve processes.
Monitor processes to ensure standard operating procedures are followed and that corresponding service tickets are addressed within identified SLA(s)
Setup SLAs, escalations, ITSM roles and system customizations
Analyze daily, weekly and monthly operational metrics, and format data into Excel and Custom PowerBI reports
Maintain and update Standard Operating Procedures
Help develop and implement process improvements and assist with other projects which improve or are in support of departments and group's goals
Embed pages into Web Parts and modifications
Create RPAs

Qualifications:

4+ years' experience with IT Service Management tools
Bachelor's degree in IT or related field
Experience with embedding pages with SharePoint
Scripting experience: SQL, PowerShell, VBScript, JavaScript, etc
Experience with ASP.NET
Experience with Drupal
Experience with 508 compliance
Able to setup sites, configure authentications such as SAML and Intranet access
Have knowledge of Linux and Windows operating systems
Resolve Automate experience desired

About Us
IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions.

IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

Our Benefits

Inclusive and supportive work environment
Competitive compensation package
Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing
Medical, dental, vision, 401(K) with company match
Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave
Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards
Wellness and mental health benefits
Commuter benefits
Flexible work options

**Our Commitment to Diversity and Inclusion