Sales Support Specialist - Alpharetta, United States - Barracuda Networks Inc

Barracuda Networks Inc Alpharetta, United States

3 weeks ago

Description

Job ID:

Come Join Our Passionate Team At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers' journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda: As a Sales Support Specialist, you'll be part of a team of problem solvers and deal analysts. Reporting to the Manager of Sales Support, you'll be responsible for working closely and collaborating with cross-functional teams to develop and implement process improvements that benefit both the quality and quantity of sales activities and the sales of company products. You'll play a key role in our high volume, low value transactions and support our fast-paced, high-performing sales teams. Sales Support Specialists assist in quote creation and accuracy, deal review, order tracking, policy enforcement, frequent communication with distributors and sales reps, and process improvement suggestions. What you'll be working on:

Supporting the Core and Renewals sales teams on a defined set of non-core selling activities, including but not limited to, RBM, RMAs, and quoting (revisions, bid request, etc.).
Contribute to and assist sales team in processing orders through Distribution.
Ownership of supporting sales team and ensuring sales orders are closed with velocity and accuracy.
Actively engage and provide feedback to business systems, sales operations, and sales management on solutions required to enable and scale a highly efficient sales GTM model.
Provide regular feedback on trends and changing conditions, so the sales organization can react in real time.
Enforce policies and parameters put in place for the sales organization (i.e., TCO/ROI docs, discounting discipline, etc.)
Assist with non-standard deal creation and pricing.
Future responsibilities including but not limited to; deal analysis (profitability, ACV, etc.), deal registration, swim lane validation, kicked back orders, and EOL/EOS initiatives, allowing the sales organization to focus on core selling activities, giving them the opportunity to find and close more deals.

What you bring to the role:

Sales process and order management experience supporting a high-volume producing sales team
Strong organizational, verbal, and written communication skills at all levels and cross-functionally
Ability to drive results at both the high / strategic level and at the line-management level.
Demonstrated a clear track record of working collaboratively with internal and external parties across all the company to drive collective success and has built key relationships, managed, and mentored a strong team of high performers.
Detail oriented with strong analytical skills and decision-making ability.
Proficiency in
Willingness to travel approximately 10% of the time.

What you'll get from us: A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

Equity, in the form of non-qualified options
High-quality health benefits
Retirement Plan with employer match
Career-growth opportunities
Flexible Time Off and Paid Time Off benefits
Volunteer opportunities.

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