Oer - Customer Information Representative - Manhattan, United States - NYC Careers

NYC Careers

Verified Company

Manhattan, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

OER -
CUSTOMER INFORMATION REPRESENTATIVE:

Apply

OER -
CUSTOMER INFORMATION REPRESENTATIVE:

Agency: DEPARTMENT OF TRANSPORTATION

Posted on: 05/17/2024

Job type: Fulltime

Location

MANHATTAN

Title Classification: Exam may be required

Department

Communication Center

Salary range: $40, $65,902.00The Office of Emergency Response Unit (OER) is a 24/7 operation that is dedicated to the resolution of any incident or crisis that threatens the structural integrity or impedes public safety or the free flow of people and goods utilizing the transportation infrastructure systems within the city of New York. OER consists of four subUnits: The Communications Center, Emergency Response, Radio Repair and Maintenance, and Emergency Planning and Preparedness. Make visual inspection of all operating equipment and settings and report malfunctioning equipment.

Minimum Qualifications1. A baccalaureate degree from an accredited college or university; or

An associate degree from an accredited college or university and two years of satisfactory, full-time experience responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or
A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience as described in "2" above; or

55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program.

Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.- Public Service Loan Forgiveness Residency RequirementNew York City residency is generally required within 90 days of appointment.

However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Minimum Qualifications1. A baccalaureate degree from an accredited college or university; or

An associate degree from an accredited college or university and two years of satisfactory, full-time experience responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or
A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience as described in \"2\" above; or

55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program.

However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Job ID

635907

Title code

60888

Civil service title

CUSTOMER INFORMATION REP
Title classification

Competitive-1

Business title

OER -
CUSTOMER INFORMATION REPRESENTATIVE

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