Jobs
>
Rockford

    Patient Registration Representative - Rockford, United States - OrthoIllinois

    Default job background
    Description

    Job Purpose:


    The Patient Registration Representative is responsible for registering new and existing patients, handling patient payments and questions about bills, and providing timely and accurate information to patients and customers.


    Primary Duties and Responsibilities:


    • Greets patients and families as they arrive to the clinic
    • Directs patients. Monitors lobby and waiting room areas
    • Directs non patient visitors to their destination
    • Provides assistance to patients using check-in kiosks
    • Communicates wait times with patients when necessary
    • Creates new and updates existing patient charts; verifies patient demographics
    • Collects co-pays and verifies correct insurance information
    • Addresses patient questions regarding eligibility and/or balance concerns
    • Answers incoming calls in a friendly and professional manner

    Competencies:


    Service:

    We align our actions and decision making with the organization's guiding platform keeping our patients at the center of all we do.


    Change Agent:
    We support and contribute to positive change in the organization.

    Communication and Interpersonal Relations:
    We communicate honestly and with compassion to build connections with our patients and each other.

    Effectiveness:
    We take ownership of work, doing the right thing for our customer and doing it well.


    Organizational Culture:


    All OrthoIllinois employees focus on service by putting the mission, vision, and value statements into practice and using the guiding principles of Compassion, Respect, Trust, Integrity, Innovation, Education Fiscal Responsibility, Practice Independence, Accountability, and Empowerment to direct their interactions and decision making.

    Employees promote and model the service standards to create lasting impressions, extraordinary moments, exceptional on-stage experiences, and meaningful and compassionate connections.


    Education and Experience Requirements:


    • High School Diploma or GED
    • A minimum of one year of experience in a similar position and/or performing similar tasks
    • Working knowledge of Microsoft and Google Suite
    • Fluency in speaking Spanish preferred

    Environmental/Working Conditions:
    Working environment is in an office/clinic setting. Consistent work hours outside of normal business hours, including evenings and weekends.


    Physical/Mental Demands:


    • Sitting and standing for extended periods of time
    • Lifting, carrying and/or moving objects up to 20 pounds in a manner consistent with most office environments
    • Finger dexterity for typing on a keyboard and using a mouse for extended periods of time
    • Vision (e.g., depth perception, color vision, strong vision up close); hearing (e.g., high pitch sounds, soft or distant sounds)
    This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.


  • OrthoIllinois Rockford, United States

    Job Purpose:The Patient Registration Representative is responsible for registering new and existing patients, handling patient payments and questions about bills, and providing timely and accurate information to patients and customers.Primary Duties and Responsibilities: · •Greet ...


  • OrthoIllinois Beloit, United States

    Job Purpose:The Patient Registration Representative, ASC is responsible for providing exceptional customer service to patients and family members during the registration and surgical process, collecting co-pays due at the time of service, answering all incoming internal and exter ...

  • SYSCO

    Forklift Operator

    1 week ago


    SYSCO Rockford, United States Full time

    Company: · US1292 Buckhead Meat Midwest Inc.-Illinois DivisionZip Code: · 60140Employment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generaliz ...


  • City of Rockford Rockford, United States

    **POSITION PROFILE**:Working with our business services team, this position is a project specialist to lead a quality job manufacturing project. The project specialist will work closely with a manufacturing company and their employees to document and detail quality jobs benefits. ...


  • Belvidere Park District Belvidere, United States

    **Job Summary**:The Facilities Coordinator is responsible for leadership, monitoring and safety at the Rivers Edge Recreation Center, Riverside Ice Arena, Prairie Fields Sports Park and the Baltic Mill that includes but not limited to: set-up/take-down of equipment, chairs, table ...

  • Green County Human Resources

    Landfill Laborer

    5 days ago


    Green County Human Resources Brodhead, United States

    **SUMMARY**_ · Full time Green County Landfill laborer, responsible for operating and maintaining trucks and equipment, record keeping; as well as helping with groundwater monitoring and related record keeping. Position includes Wisconsin Retirement Fund and County Benefits. · Es ...

  • Mercyhealth

    Dietician Clinical

    2 weeks ago


    Mercyhealth Janesville, United States

    Overview: · Screens and assesses nutritional status of patients / residents. Develops and implements care plans, coordinating services with medical staff and ancillary services. Participates in clinical Quality Improvement activities for the department. Enters clinical charges in ...


  • TownePlace Suites Janesville, United States

    **What we offer**: · - Competitive starting wages · - Health, Dental, Vision and other benefits available after 60 days · - DailyPay · - 401k · - Paid Training · - Paid PTO · - Referral program · - Discounts at all Kinseth Hotel Corporation hotels and restaurants · **SUMMARY** · ...


  • Illinois Secretary of State Woodstock, United States

    ​ · Office of the Illinois Secretary of State · Alexi Giannoulias · Job Title: Intermittent Public Service Representative · Division: Drivers Services · Union: SEIU · Location: 428 S Eastwood Dr, Woodstock, Illinois - McHenry County · Salary: Starting at $20.89 hourly · Please ...


  • Orthodontic Experts Ltd Rockford, United States

    : · About us: · Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently ha ...


  • Orthodontic Experts Ltd Rockford, United States

    Job Type Full-timeDescriptionAbout us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representat ...

  • Sysco - Buckhead Meat of Illinois

    Forklift Operator

    1 week ago


    Sysco - Buckhead Meat of Illinois Rockford, United States

    Company: · US1292 Buckhead Meat Midwest Inc.-Illinois Division · Zip Code: · 60140 · Employment Type: · Full Time · Travel Percentage: · 0 · COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and pro ...

  • United Service Companies

    Front Desk Associate

    2 weeks ago


    United Service Companies Rockford, United States

    The Front Desk Agent performs all reception area duties such as greeting guests, answering · guest questions, checking guests in and out of guestrooms, answering phones, and booking reservations. · The Front Desk Agent also maintains the cleanliness and organization of the rece ...


  • Rosecrance Rockford, United States

    Let's change lives together. · Join a purpose-driven community of champions. · Position Purpose: Manage and maintain the client business accounts and serve as a resource to clients and their families regarding treatment funding options. · Qualifications/Basic Job Requirements: · ...


  • Orthodontic Experts Ltd Rockford, United States

    Job Type · Full-time · Description · About us: · Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Servi ...


  • SBM Management Services Rockford, United States

    Position at SBM Management · SBM is currently looking to hire a Customer Service Representative (CSR) to join their team The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data ...

  • Advance Auto Parts

    Store Driver

    6 days ago


    Advance Auto Parts Rockford, United States

    Location: · Location: · Store Driver in Rockford, IL at Advance Auto Parts **Location:** · 5405 East State Street **Career Description** · ****Job Description**** · We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment ...

  • Advance Auto Parts

    Driver

    1 week ago


    Advance Auto Parts Rockford, United States

    Location: · Location: · Driver in Rockford, IL at Advance Auto Parts **Location:** · 2715 11th Street **Career Description** · ****Job Description**** · We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of r ...


  • OrthoIllinois Rockford, United States

    Job Purpose: · The Patient Access Representative is responsible for answering calls, directing and transferring calls, taking messages, scheduling appointments for patient clinical appointments, documenting needed information and following physician scheduling protocols. · Prim ...

  • Air Methods

    Pilot Rotor Wing

    5 days ago


    Air Methods Rockford, United States

    ** Pilot Rotor Wing - Rockford, IL ODH and $10,000 Stipend** · **Job Category****:** Aviation **Requisition Number****:** PILOT014320 Showing 1 location **Job Details** · **Description** · **IFR** · **Aircraft: EC 145/135** · **$10,000 Stipend** · **Off-Duty Housing Availab ...