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    Customer Care/ Inside Sales Team Member - Nashville, United States - All American Pest Control

    All American Pest Control
    All American Pest Control Nashville, United States

    3 days ago

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    Description

    Job Description

    Job Description

    We are looking for applicants that have experience with administrative work, customer care, or sales experience. Our main office is in Donelson, TN at 2259 Jackson Downs Blvd. This position in based in our Nashville office and involves working offsite partially during the week.

    At All-American, we know the best way to control critters is to hire and invest in a team of great people. Cultivating a quality, caring culture makes All-American a great place to work and gives our customers safety, security, and truly remarkable service. We don't believe we're a pest control company. We're a people company... that happens to control pests.

    We want to meet you

    Position Requirements:

    • Loves helping customers and supporting our field team with a friendly attitude and sense of humor.
    • Great follow-up and follow-through
    • Excellent written and verbal communication skills for texting, email and phone communication
    • Excellent time management skills
    • Ability to learn quickly in a fast-paced environment - we like to say "It's never a dull day"
    • Proficient with technology and can learn our computer system
    • Ability to pass certification test

    As a Customer Care Team Member, we will teach you:

    • How to answer customer questions over the phone as well as text and email
    • Schedule appointments
    • Explain/sell services to new customers
    • Follow up on sales leads
    • Logistics - cross trained on routing/optimizing daily work for service team
    • Accounts receivable
    • Support our field team and ensure their days run smoothly

    Work From Home Benefit:

    • Minimum of the first 90 days upon hire is in office for training at 2259 Jackson Downs Blvd, Nashville, TN 37214
    • We provide laptop, monitors and headset along with a remote work office stipend
    • Require a fast, stable internet connection. We provide an internet stipend.
    • Quiet uninterrupted workspace
    • Report to office 1-2 times per week on rotation for team meetings, team building and to help train newer team members

    Schedule, Benefits & Perks:

    • Hours are 7:15 - 4:30
    • No Nights and No Weekend Work
    • Work From Home Option after 90 Days
    • Hybrid 4-Day Work Week Workday Schedule)
    • 7 paid holidays
    • Years 1 & 2= 2 weeks PTO
    • 3+ Years= 3 weeks PTO
    • Paid Time Off at 2 PM on Birthday
    • Company pays 75% of Health Insurance for the team member and 40% of Family Coverage.
    • Company pays 100% of short and long-term disability insurance
    • Retirement Savings Plan with Employer Match up to 3%
    • Optional Identity Theft Insurance, Dental, Vision, and other Supplement Insurance Options

    At All-American Pest Control, equal talent will always get equal opportunity. EOE/Drug-Free Workplace/Background Checks

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