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    Assistant Outlet Manager - Hollywood, United States - Loews Hotels

    Loews Hotels
    Loews Hotels Hollywood, United States

    1 day ago

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    Description

    Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style.

    Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.


    This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department.

    Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner.

    Job Specifics


    • Greets and seats guests as needed and ensure total guest satisfaction
    • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
    • Provides floor coverage as needed
    • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
    • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies
    • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
    • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales
    • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
    • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required
    • Directs staff towards the goals of the Loews Corporation as defined by management
    • Ensures proper handling of guest checks and payment transactions
    • Intercedes and/or fills in for employees should need occur
    • Trains or supervises the training of all department employees
    • Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance
    • Is polite, friendly, and helpful to the guests, management and fellow employees
    • Attends all appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area
    • Executes emergency procedures in accordance with hotel standards
    • Complies with safety regulations and procedures
    • Complies with hotel policies and rules
    • Recycles whenever possible
    • Remains current with hotel information and changes
    • Complies with hotel uniform and grooming standards
    • Other duties as assigned
    Salary range for this position, based on experience, is $64,480.00 to $75,000.00.
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