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    Hotel Front Desk Night Auditor - Houston, United States - Sheraton Houston Airport

    Sheraton Houston Airport
    Sheraton Houston Airport Houston, United States

    1 week ago

    Default job background
    Part time
    Description


    Our property is growing rapidly and we are looking for a Night Auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals.

    If you are seeking an overnight position with a team of true professionals, apply today


    Responsibilities


    • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
    • Ensure all guests feel they are having an exceptional experience at the property
    • Process additional administrative, bookkeeping. and accounting procedures as required
    • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
    • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

    Qualifications


    • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
    • Requires a flexible schedule that allows for overnight shift hours
    • Must be computer proficient; experience with accounting or reservation software is a bonus
    • Excellent customer service and communication skills are required
    • Some college is preferred but a high school diploma or equivalent is required
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