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Customer Experience Specialist III
1 week ago
Cypress Human Capital Management, LLC California, United StatesOverview · Customer Experience Specialist III · Partner with Program Lead to support 2-3 acquisitions of new companies by Zendesk · Partner with Customer Success and subject matter experts to build new processes and expansion plays for acquired companies · Facilitate meetings t ...
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Developer Support Specialist III
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Calendly LLC California, United StatesWhy join Calendly's Customer Experience team? · We are on the lookout for a technical support specialist with a robust background in development and integration. This role requires a professional skilled in supporting customers with API, SAML/SCIM, technical integrations, and bro ...
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Kaizen Lab Inc. California, United StatesJob Description · We are seeking a skilled and motivated Biomedical Equipment Technician to join our company's dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Y ...
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Case Specialist
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Longwood University California, United StatesYou are viewing a preview of this job. Log in · or register · to view more details about this job. · Case Specialist - Southeast Housing Court · Departmental Mission Statement: · The Housing Court's mission is to adjudicate all matters presented by litigants within its jurisd ...
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Specialist, Capital Reporting and Analysis
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Standard Bank of South Africa Limited California, United StatesSpecialist, Capital Reporting and Analysis · Job Overview · Business Segment: Group Functions · Location: ZA, , Johannesburg, Baker Street 30 · Responsible for developing and implementing controls and process design around capital reporting. To prepare the Group's Capital Plannin ...
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Lead Information Systems Security Specialist
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JT4 California, United StatesLead Information Systems Security Specialist · #10617 · Ridgecrest , · CA · 10617 · Company · JT4 LLC · Location State · Job Category · PROGRAM SECURITY · JT4 China Lake is seeking an experienced Lead Information Systems Security Specialist. This role is responsible for assessi ...
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Information Systems Security Specialist
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JT4 California, United StatesInformation Systems Security Specialist (Multiple Opportunities) - China Lake · #10655 · Ridgecrest , · CA · 10655 · Company · JT4 LLC · Location State · Job Category · PROGRAM SECURITY · JT4 China Lake is seeking an experienced Information Systems Security Specialist. · The I ...
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San Lorenzo, CA jobs Supply Chain Manager
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Zippia California, United StatesSupply Chain Manager Jobs in San Lorenzo, CA · - 832 Jobs · Logistics Manager · Navy · 3.6 · Supply Chain Manager Job 12 miles from San Lorenzo · ABOUT The success and safety of every mission depends on getting needed supplies, materials and equipment at a moment's notice.The ...
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senior full stack .net developer
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City of New York California, United StatesThe Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need wi ...
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Marketing Specialist
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Careers In Government, Inc. California, United StatesCITY OF VENTURA, CA501 Poli Street , Ventura , CaliforniaMay 11, 2024Full Time Code Enforcement and Inspections Environmental Services Regulatory and Licensing Job Description THE POSITIONThe City of Ventura is looking for an Environmental Compliance Inspector/Senior Environmenta ...
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Careers In Government, Inc. California, United StatesCITY OF VENTURA, CA · 501 Poli Street , · Ventura , · California · May 11, 2024 · Full Time · Code Enforcement and Inspections · Environmental Services · Regulatory and Licensing · Job Description · THE POSITION · The City of Ventura is looking for an · Environmental Com ...
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Broadband Specialist IV, Maintenance
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Mediacom Communications Columbia, United StatesLocated in Columbia, MO · Position: Broadband Specialist IV, Maintenance · Who we are: · Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide be ...
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Stay Strong Stay Healthy Project Coordinator
1 week ago
University of Missouri Columbia, United StatesHiring Department · University of Missouri (MU) Office of Extension and Engagement - Health and Human Sciences Department · Job Description · MU TITLE: Educational Program Coordinator III · LOCATION: 211 Gentry Hall, Columbia, MO · The University of Missouri (MU) Office of E ...
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Broadband Technician
2 days ago
Mediacom Communications Columbia, United StatesLocated in Jefferson City, MO Position: Broadband Specialist IV, Maintenance Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between ...
Customer Experience Specialist III - California, United States - Cypress Human Capital Management Llc
Description
OverviewCustomer Experience Specialist IIIPartner with Program Lead to support 2-3 acquisitions of new companies by ZendeskPartner with Customer Success and subject matter experts to build new processes and expansion plays for acquired companiesFacilitate meetings to review and examine identified needs and desired outcomesOwn documentation describing the customer or agent experiences we seek to enable, as well as the accuracy and quality of the approved and shipped experiencesCoordinate with enablement to support training and enablement strategy; support development of enablement and communications materialsSupport creation and execution of the change management plan and strategyDesign and develop solutions that will support transformational projects to operationalise and scale initiatives that drive organizational maturity.
Onboard relevant users from acquired company to Gainsight and build the necessary workflows, reports, and dashboardsSupport the design and implementation of an intentional and personalized customer lifecycleWork with the BI and Data Analytics teams to bring key, data-driven metric dashboardsSkillsProven ability to drive and own conversations in support of overall goals, providing alternative solutions when necessary2+ years experience working in Gainsight4+ years of experience within a global CX organizationEmpathy, compassion, and a desire to ensure that our customers receive the proper treatment and a willingness to take steps to continually improve itCompensation$34.
83/hr (W2/Non-Exempt)#J-18808-Ljbffr
