- In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality.
- The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies.
- This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office.
- This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions.
- This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required.
- This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a backup to a Case Coordinator.
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Case Specialist - California, United States - Longwood University
Description
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Case Specialist - Southeast Housing Court
Departmental Mission Statement:
The Housing Court's mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented.
In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants.
All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch.
ORGANIZATIONAL PROFILE :
This position will be required to travel between Plymouth, Taunton, Fall River, New Bedford, and occasionally Barnstable.
This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6
Position Summary:
This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office.
ORGANIZATIONAL LEVELS :
This position is part of a series that includes a number of levels.
Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies.
Duties:
This position is part of a series that includes a number of levels.
Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies.
Case Specialist I Duties :
Case Specialist II Additional Duties :
Case Specialist III Additional Duties :
Case Specialist IV Additional Duties :
Job Competencies:
All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:
Ethics and Values
Communicates and demonstrates the ethics and values of the Trial Court.
Mission
Understands, upholds, and communicates the Trial Court missions.
Applied Knowledge
Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions.
Ability to successfully address data issues, draw conclusions, and make recommendations.
Customer Service
Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Performance Measurement
Understands the value and importance of performance measures as a basis for both individual and departmental assessments.
Commitment to Diversity
Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds.
Collaboration
Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Demonstrates a commitment to continuously improving himself or herself through professional development.
Minimum Requirements:
These are the minimum requirements necessary to apply for a position of Case Specialist.
Case Specialist I Requirements :
Case Specialist II Additional Requirements :
Case Specialist III Additional Requirements :
Case Specialist IV Additional Requirements :
Employment with the Trial Court is contingent upon passage of a criminal record check.
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