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Loan Servicing Specialist
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On-site Service Specialist
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On-site Service Specialist
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Resident Services Specialist
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Mortgage Servicing Specialist
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Lead Service Specialist
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Fast Service Specialist
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Centralized Services Specialist
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Member Service Representative/specialist
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Ms Service Specialist I
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Wireless Services Support Specialist
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Field Service Maintenance Technician Specialist
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R0028144 Floating Office Services Specialist
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Epiq Systems, Inc. Los Angeles, United StatesA Service Specialist - FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and client facing position allows the employee to support multiple Epiq accounts in the local market. · ...
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Showroom Sales Specialist/customer Service
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E-commerce Customer Service Specialist
5 days ago
Incremento, Inc. Los Angeles, United StatesWe are a women's apparel wholesale company looking to add an e-commerce customer service associate to our team · In this role, you will: · - Assist customers with order inquiries, product questions, and returns. · - Work in a fast-paced environment, handling a high volume of inqu ...
Remote Customer Service Specialist - Los Angeles, United States - Synergistic Staffing Inc
Description
Job DescriptionJob Description
Remote Customer Service Specialist – Major Online Retailer
Job Overview
We are seeking a dedicated Customer Service Specialist to join a major online retailer of high-quality pet supplies and products.
The company caters to pet owners nationwide, helping them give their furry friends the love and care they deserve.As a Customer Service Representative, you will be the frontline ambassador of the brand, ensuring that every customer interaction is positive, informative, and memorable.
ResponsibilitiesProvide outstanding customer service via phone, email, and live chat, addressing inquiries, resolving issues, and offering product recommendations.
Assist customers in navigating the website, locating products, and placing orders.
Handle customer complaints and concerns, striving to achieve satisfactory resolutions in a timely manner.
Process returns, exchanges, and refunds according to company policies and procedures.
Stay up-to-date on product knowledge and promotions to effectively assist customers.
Collaborate with other departments, such as shipping and inventory, to ensure timely order fulfillment.
Requirements
Previous experience in customer service, call center, or related role.
Excellent verbal and written communication skills.
Friendly and professional demeanor.
Strong computer skills and experience with CRM software or similar systems.
Passion for pets and knowledge of pet care products is a plus.
Benefits
Competitive hourly salary commensurate with experience.
Comprehensive benefits package including medical, 401(k), and paid time off.
Positive and supportive work environment.
Flexible remote work schedule.
Employee discounts on pet supplies and products.
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