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    Legal Assistant/Case Manager - Arlington, United States - The Law Office of Lantis G. Roberts PLLC

    The Law Office of Lantis G. Roberts PLLC
    The Law Office of Lantis G. Roberts PLLC Arlington, United States

    3 weeks ago

    Default job background
    Full time
    Description
    The Law Office of Lantis G. Roberts, PLLC is a small litigation law firm.
    Practice Areas: Employment Law and Personal Injury Law.
    Practice Region: State and Federal Courts in Texas.

    Firm Website:
    Contact: Lantis Roberts
    Number:
    Email: Position: LEGAL ASSISTANT/CASE MANAGERCompensation: $ $17.00/hourHours: Full-time position. 32+ hours per week. Must be available to work during regular business hours Monday – Friday from 8:30 am – 5:30 pm. Occasional weekend and evening hours may be required. Job Requirements:
    • All candidates are required to pass a criminal background check and pre-employment drug screening
    • A Minimum of 2 - 3 years of customer service experience; and Excellent customer service skills
    • Must have excellent verbal & written communication skills
    • Ability to pick up systems and routines quickly; and make timely/accurate decisions in high-stakes situations
    • Ability to be open and implement constructive feedback
    • Positive /Welcoming Attitude
    Preferred Skills: Bilingual candidate who speaks efficient Spanish and English and/or Candidate with Experience in Personal Injury Case Management or as an Insurance Adjuster Essential Duties and Responsibilities:
    • Handle new client intake
    • Manage client case file
    • Provide effective communication with all clients.
    • Daily client interaction providing status updates, collecting information, educating, and servicing the needs of the clients.
    • Serve as liaison between clients and their medical providers.
    • Communicate with clients, witnesses, insurance adjusters, and medical providers in order to secure case evidence.
    • Set up claims with insurance companies.
    • Send out LOPs and LORs.
    • Set up applicable liens related to the case.
    • Lien negotiations and reductions.
    • Negotiate settlements for Personal Injury Cases with Insurance Adjusters.
    • Draft Demand letters.
    • Document all actions and communications in the client's case file.
    • Request medical and billing records.
    • Review medical and billing records.
    • Prepare a summary of medical records.
    • Request police reports related to auto accidents.
    • Request records from governmental entities under the Texas Public Information Act.
    • Review police reports, body cam footage, 911 calls, and property damage photos.
    • Timely resolve all case matters assigned to you.
    • Participate in business development, networking opportunities, and marketing activities as needed by the firm.
    About The Law Office of Lantis G. Roberts PLLC:

    The Law Office of Lantis G. Roberts, PLLC is a small litigation firm that primarily handles employment and personal injury-related legal matters. We practice in both State and Federal Courts in Texas.

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