- Develop comprehensive case management and treatment plans for participating families.
- Work with individuals to set client goals and implement strategies to meet goals. Track and report on progress of goals regularly.
- Conduct home visits with families, assess client needs, and make referrals as appropriate.
- Establish and maintain weekly meetings, based on client assessments.
- Assist in processing lease agreements with landlords, families, and contractors when needed.
- Network with community service providers and other agencies to locate programs and resources to assist families.
- Input and maintain client data.
- Attend program meetings, case reviews, and all-staff meetings.
- Participate in on-going training and professional development opportunities.
- Carries out all duties consistent with grant requirements and internal policies and procedures.
- Actively engage with clients by establishing trusting relationships, and assess for safety/well-being, and activate emergency services as needed.
- Complete all HMIS documentation, data collection, and accurate case notes for all services rendered.
- Participate in Coordinated Entry Assessment through the completion of required F-SPDAT assessments.
- Participate in the planning and development of new projects as they relate to client services.
- Assess safety/well-being of clients and activate emergency services and other necessary supports as needed.
- Connect, collaborate, build, and maintain positive relationships with external agencies that provide services to homeless families.
- Actively participate in case meetings, staff meetings, and supervisions.
- Actively participate in trainings and other events as requested.
- Assist households in locating and selecting wraparound services.
- Assist clients in securing adequate housing resources.
- Act as a liaison with landlords and other community stakeholders
- Perform other duties as assigned.
- Minimum of a Bachelor's Degree in a relevant humanities, social science, or related field.
- Minimum of one (1) year of relevant experience working with individuals or families experiencing homelessness or poverty within the homeless continuum of care.
- In lieu of education requirements, a Case Manager without a bachelor's degree can meet minimum qualifications by substituting at least two (2) years of work experience in a social service and/or human service field.
- Ability to submit all documentation within a 24 hour time frame.
- Experience providing counseling and/or case management services to vulnerable or at-risk populations.
- Experience working with victims of domestic violence.
- Ability to learn computer software programs to enter and maintain accurate data/information in appropriate platforms, including the Homeless Management Information System (HMIS).
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite/Drive
- Proficiency with social media (Twitter, LinkedIn, Facebook, etc.)
- Proficiency with standard office equipment: phone system, copier/printer, fax, scanner
- A valid driver's license and an insured motor vehicle are required for this position.
- Familiarity and knowledge of DC's social service providers and public benefits programs preferred.
- Crisis management experience is preferred.
- Excellent written and verbal communication skills.
- Exceptional ability to multi-task and excellent organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines.
- Excellent case management skills with a proven track record of success.
- Ability to maintain confidentiality of highly sensitive information, and demonstrated professionalism, reliability, and responsibility.
- Strong commitment to mission, including racial, gender, religious equity and social and economic justice.
- Ability to develop family housing plans with specific and targeted goals and strategies to transition clients to permanent housing.
- Ability to navigate community resources and promote families' linkages to available resources to meet the identified needs of individual family members and the family as a whole.
- Experience in the DC Homeless Service arena to include conduction of assessments, such as the SPDATs.
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Case Manager - Washington, United States - KBEC Group Inc.
Description
Job Description
Job DescriptionSalary: 48,000-$55,000KBEC Group Inc seeks dynamic, passionate, and innovative individuals with Case Management experience who are eager to serve families who participate in the District of Columbia's Family Re-Housing Stabilization Program (FRSP). As a FRSP Housing Case Manager your purpose is to provide case management services which will support families in ending their journey of homelessness and achieving the ultimate goal of permanent housing through education, advocacy, and empowerment. Case Managers will assist families in addressing the barriers associated with obtaining and maintaining permanent housing using a strengths-based, Housing First approach. Families work with FRSP Housing Case Managers to achieve goals for greater housing and economic self-sufficiency. Functions performed include but are not limited to creating and implementing housing stabilization plan, connection to community resources, home visits, rental payment monitoring, and landlord engagement.
ESSENTIAL FUNCTIONS:
Education/Experience:
Essential Use of the Following Tools:
Skills and Knowledge:
Working conditions:
Position will spend time between office/desk settings, traveling to meet with households across the service area, and attend meetings/engagements with key stakeholders.
Physical and Environmental Requirements:
Position requires an office setting and some traveling to engagements via car or public transportation. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-50lbs)
Background Checks:
The selected candidate will be required to pass a criminal history background check including fingerprinting including CJIS- FBI, Police background check (of the jurisdictions in which they reside, if not Washington, DC, and DC Police background check) DC Child Abuse Registry, and National Sex Offender Registry Department(s); Drug and Alcohol testing and Tuberculosis Testing.
Specific Requirements:
Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver's license and registered reliable vehicle.
