IT Support Engineer In-house - Roxboro, United States - Phoenix Industries
Description
For many years, we have been one of Germany's most successful IT solution providers for digital collaboration and have maintained long-standing partnerships with leading software manufacturers. Pix Software GmbH is a medium-sized, owner-managed company. As an innovative IT solution provider, our headquarters are located in the German-Dutch border region of Niederkrüchten. For over 30 years, we have been the IT service provider for our clients, offering individual high-quality solutions to optimize business processes. We accompany companies in their digital transformation from conception to implementation and operation of applications and systems. Our experienced solution and support engineers have been intensively involved in digitizing various business processes for many years.
What you will make possible:
- Providing Linux support for our clients
- Monitoring several hundred customer instances in our private cloud
- Handling technical escalations
- Provisioning Linux VMs on host systems: XEN servers
- Rollout management with Puppet and Foreman
- Consistent documentation of problem solutions in our knowledge database
- Customized planning and implementation of our software solutions
- Remote support for operating customer-owned servers
What you bring:
- Completed training as an IT specialist, IT system electronics technician, or comparable qualification
- Alternatively, we also
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