Commercial Loan Servicing Team Lead - Norway, United States - Norway Savings Bank

Norway Savings Bank

Verified Company

Norway, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

For The Life You Choose, A Career to Match.

_ Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person's unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through._
Norway Savings Bank is seeking a
Commercial Loan Servicing Team Lead to join our Loan Operations team

In this leadership role, you'll report directly to the Loan Operations Servicing Assistant Manager, and will be responsible for training our team members and leading day-to-day operations.

Using your technical aptitude and savvy problem-solving abilities, you'll handle complicated loan-related issues, while empowering your team with knowledge and education to increasingly contribute to the success of the department.

This role will not only require you to use your positive attitude and skills as an effective team player, but also your knowledge of bank integration along with file integration and system interfaces to the Core System Application.

If you're a multi-tasker who possesses strong communication and listening skills, has impeccable attention to detail, and is able to work both independently and as part of a team, we want to meet you

Essential Pieces of the Position:

Handles the monthly reporting to the Small Business Authority and Finance Authority of Maine in addition to the quarterly reporting to Rural Development.
Supports and assists the Commercial Loan Administration team.
Maintains Commercial floorplans.
Provides leadership to team including ongoing coaching employee development.
Provides effective personnel management to include: recruiting, making salary recommendations, conducting coaching sessions and writing performance evaluations.
Develops and delivers training resources for team members.
Assists with research and provides reports for various loan compliance audits and examinations.
Acts as a resource to support all areas within Loan Servicing and other departments.
Works with Loan Servicing leadership in regard to workflow adjustment in order to support the daily responsibilities of the staff.
Researches and investigates the more complex Commercial Loan Servicing issues that surface. Evaluates, develops, analyzes, improves and applies technical updates in relation to complex problems.
Handles escalated customer issues with the ability to analyze complex problems.
Understands and applies bank policy to aid in the set

- up of loans and all related processes.

Leads projects to support Loan Operation's needs.
Conducts compliance review of all loan documentation to verify regulations are being followed.
Ensures all audit controls are in place.

Benefits:

Competitive pay rate
Full suite of insurance benefits
120 hours of paid time off per year, increasing with longevity
56 hours of paid sick time per year, increasing with longevity
11 paid holidays
401K with exceptional employer contributions
Comprehensive Wellness Program
Tuition reimbursement
A handson team that is dedicated to the growth and success of our employees

Required Skills, Qualifications and Education:

High School Diploma or equivalent
Excellent organizational skills and high attention to detail
Advanced Microsoft Office Suite skills
4 years loan servicing experience preferred
Advanced knowledge of federal and state lending and servicing regulations.
Well versed in understanding technical tools and solutions.

Working Conditions:

Physical surroundings are generally pleasant and comfortable with mínimal exposure to injury and other hazards.

Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.

***External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.