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    Closing Shift Lead - Raleigh, United States - Camp Bow Wow Wake Forest (Pawsitive Ventures LLC)

    Camp Bow Wow Wake Forest (Pawsitive Ventures LLC)
    Camp Bow Wow Wake Forest (Pawsitive Ventures LLC) Raleigh, United States

    5 days ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    Camp Bow Wow – North Raleigh is looking to hire a full time or part time Closing Shift Lead Camp Bow Wow is the nation's premier dog boarding and daycare provider. With over 220 locations nationally and growing, Camp Bow Wow is the largest pet care franchise in the United States.

    Closing Shift Lead Responsibilities & Duties

    The key holder is responsible for overseeing all aspects of Camp, including:

    • Front office duties, including interacting with customers
    • Back office operational duties to ensure all Camp operations are being completed in a satisfactory and timely manner
    • Handling various questions that may arise from on-duty team members

    Ability to perform a full range of customer facing roles and responsibilities, which includes the following:

    • Greeting clients and checking their pups into Camp
    • Answering the phone and handling client questions
    • Making boarding, daycare, grooming, and interview reservations
    • Replying to customer emails
    • Assisting the on-duty manager as needed

    Must be familiar with the Microsoft suite of products

    Must be able to handle multiple requests in a fast paced, team oriented environment

    Applicant must love pups

    Willingness to work closely and collaboratively with other team members

    Customer Experience Specialist Qualifications & Skills

    • 1 year of customer service or customer facing experience...OR...
    • 1 year of operational leadership experience
    • Applicant must be able to demonstrate servant model leadership qualities
    • Applicant must demonstrate ability positively represent Camp Bow Wow in all client interactions
    • A positive, upbeat attitude is required
    • Must demonstrate a customer centric mindset
    • Must love working with dogs
    • Background check/Drug Screen

    Job Types: Full-time or Part-time

    Pay: Hourly plus tips

    Benefits:

    • Employee discounts on boarding and daycare
    • Flexible schedule
    • Paid time off

    Schedule:

    • Weekly schedule to depend on Applicant availability
    • Weekend availability is required
    • Applicant must be able to work closing shifts (up to 7:00 pm daily)
    • Full or part time positions available

    Equal Opportunity Employer

    Camp Bow Wow North Raleigh is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

    Company DescriptionPawsitive Ventures WAG LLC, dba Camp Bow Wow North Raleigh. Camp Bow Wow North Raleigh is a premium doggy day care and boarding facility located inside Litchford Village. Join our wonderful team if you love dogs You will daily interact and play with dogs, work as a team to support the community, and communicate with pet parents to deliver a world class customer experience.

    Company Description

    Pawsitive Ventures WAG LLC, dba Camp Bow Wow North Raleigh. Camp Bow Wow North Raleigh is a premium doggy day care and boarding facility located inside Litchford Village. Join our wonderful team if you love dogs You will daily interact and play with dogs, work as a team to support the community, and communicate with pet parents to deliver a world class customer experience.
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